Office Manager / Operations Administrator
At a glance
Highlights
- Stable position with real responsibility
- Small team where work matters
- Competitive hourly pay
- Comprehensive benefits package
- Full-time Monday-Friday schedule
Why this role might suit you
The role provides a stable, full-time position with competitive hourly wages and a comprehensive benefits package, operating in a small team where individual contributions have direct impact on a growing water filtration company.
Skills
About the role
Overview Elite Water is a locally owned water filtration company serving East Tennessee. We're a small, experienced team that takes pride in doing the job right — from the equipment we install to the service we provide. We're growing, we're organized, and we're looking for someone who wants to grow with us.
The Role
We need one exceptional person to own the office. Not someone to split duties with — someone who takes full responsibility for keeping the business running behind the scenes. You'll be the hub that connects customers, field techs, vendors, and ownership. If you've worked in a trades, service, or home services company and you know QuickBooks, we want to talk to you.
What You'll Own
Customer communication — answer phones, respond to inquiries, represent Elite Water professionally
Accounts receivable — invoice customers accurately and promptly, track payments, follow up on outstanding balances
Contracts — prepare and process installation and service agreements
Inventory & ordering — track stock levels, manage vendor relationships, place and receive orders
QuickBooks — daily use for billing, payments, and recordkeeping; this is non-negotiable
Software platforms — we use and are expanding our tech stack including field service management and quoting tools; comfort learning new software is a must
You're the Right Fit If You:
Have real, hands-on QuickBooks experience (not just "familiar with")
Have worked in a small business, especially in trades, service, or construction
Are a self-starter who takes ownership without needing to be managed
Can juggle multiple responsibilities without dropping the ball
Have a professional, friendly phone presence
Are reliable — this role is the backbone of our operation and we need someone we can count on every single day
What We Offer
Full-time, Monday–Friday schedule
$22–$27/hr based on experience — strong QuickBooks and trades/service background will be rewarded
A stable position with real responsibility and direct impact on a growing company
A small team where your work actually matters
Pay: $22.00 - $27.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Parental leave
Retirement plan
Work Location: In person
Compensation
This Operations role pays $22k-$27k/yr. Within typical range for operations roles in United States.
Questions about this role
How do I apply to this Office Manager / Operations Administrator role at Clearwater Filtration?
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What's the typical salary for Operations in United States?
Compensation for Operations roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Operations hub for United States medians across recent openings.
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