Experience Designer - UI/UX

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview

In this role, you will work alongside Product, Engineering, and stakeholders to understand user needs, translate complex product capabilities into clear and compelling demo experiences, and design solutions grounded in insight and aligned to product strategy.

You will work across the full design process — from discovery, through prototyping, testing, and delivery — helping to improve the clarity, consistency, and effectiveness of our demo ecosystem.

Our design team plays a strategic role in creating polished demo experiences and internal tools that help Solution Engineers communicate product value in high-stakes sales and customer-facing moments. You will help ensure our demos are intuitive, scalable, and evidence-led, enabling teams to tell clear, consistent product stories.

This role offers the opportunity to improve demo tooling at scale, shape how product capabilities are communicated through demos, and elevate how design contributes to sales enablement and business impact in a fast-moving, AI-enabled environment.

Core Responsibilities

1. Design & Execution

Design high-quality demo experiences and enablement assets that support Solution Engineers in customer engagements and storytelling

Translate complex product capabilities into intuitive user flows, scenarios, and visual experiences

Create polished UI designs aligned with design systems and product standards

Develop interactive prototypes that clearly communicate product value

Support the team with additional visual assets as needed, including presentations and communication design

2. User-Centred Design

Use feedback and insights from Solution Engineers, Sales, Product partners, and demo usage to inform design decisions

Collaborate with cross-functional teams to improve demo experiences for clarity, usability, and effectiveness

Work with available research, feedback, and usage data to continuously improve experiences

Iterate on designs based on feedback and internal usage patterns

3. Collaboration & Communication

Work closely with engineers to ensure designs are feasible and implemented with quality

Contribute to clear and effective design handoff documentation

Present design concepts clearly to stakeholders and cross-functional teams

Collaborate effectively across product, engineering, sales, and strategy partners

Demonstrate initiative, adaptability, and comfort working in fast-paced environments

Required Skills & Experience

Solid foundation in UX and UI design principles, accessibility and inclusive design

Experience designing digital products or complex user interfaces, supported by a strong portfolio demonstrating end-to-end design thinking and execution

Proficiency in Figma and prototyping tools

Experience using user research to inform design decisions

Comfortable working in collaborative, cross-functional environments

Bonus Capabilities

These are not required, but would be valuable in the role:

Interest in emerging technologies, especially generative AI and agentic systems

Experience exploring AI-powered experiences or AI-enabled workflows

Practical experience using AI tools such as ChatGPT, Midjourney, Runway, ElevenLabs, GitHub Copilot, or similar tools in your workflow.

Motion design, presentation design, or storytelling experience

Curiosity around new tools, technologies, and ways of working

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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