Assistant Engineering Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Assistant Engineering Manager

Work Dynamics

What this job involves:

Monitoring C-cure9000 application servers and application healthiness

 Monitoring C-cure9000 application database backup

 Confirming Import watcher service is up and running. If any issues, will take necessary action on the same

 Monitoring all 6 regional servers online reader count

 Monitoring Pan India facilities connected access control panels are up and communicating with all 6 regional servers. If any issues observed, communicating the same to respective facility BMS teams

 Monitoring Pan India C-cure connected facilities access group nomenclature as per the Global Standards

 Monitoring access control panel firmware version is as per the standards

Monitoring SAFE application healthiness.

 Confirming SAFE tool application services are up and running. If any issues, will inform CIO and QS team to take necessary action on the same

 Confirming SAFE tool messages are processing to PACs without any issues.

 Raising issue tickets to QS supporting team.

 In case of slowness in SAFE audit response / messages are not processing properly, as instructed by QS team, TYCO team, JCI team we will restart MIS Interface, Import watcher and XmlRpc services.

Additional Responsibilities assigned to Suhas

 Performing reconciliation of SAFE System admin User group PAN India.

 Performing reconciliation of Authorized admin group (addition/revocation of admin role for workplace lead, workplace manager, duty manager, duty engineer, Assistance chief engineer, Assistance transport manager, assistance workplace manager, Transport manager etc)

 Performing reconciliation of Level-3 Area owners and Bay mappings with workplace team.

 Performing reconciliation of C-cure9000 application User accounts PAN India.

 Sharing Invalid transaction logs for Pan India facilities Server room with IT leads.

 Assisting workplace team if any issues pertaining to C-cure9000 and SAFE application.

 Assisting workplace team to create new facilities access groups in C-Cure system.

 Creating employers/vendors, Location, Tower, Floor and Bay mapping in SAFE tool.

 Providing Training to ISOC operators and PAN India workplace teams.

 Providing Demo / Training to secured bay projects access area approvers about SAFE tool.

 Assisting the workplace team with the installation of the Visitor Kiosk system and printer configuration.

 Supporting in access control system migration.

 Coordinating and direct Interaction with the vendors if any implementation/issues.

 Scheduling calls and troubleshooting access control issues with the help of network and vendor team.

 Sharing access logs to GAP leads as and when there is a requirement.

 Highlighting to GAP and workplace teams, if any discrepancies found in SAFE tool procedure

 Sharing transaction logs and audit artifacts with GAP leads, Workplace managers and projects for an audit purpose.

 Confirming TPV Staff badge templates colour code is updated as per the requirement.

 Sending/Tracking “I AM GAP” Certificates to the nominees for designated locations.

 Highlighting issues in weekly touch point call with all the stakeholders.

 Sharing ACS Outage Tracker with WPA team.

 Confirming transaction reports are shared (Admitted and Rejected) with Project team as per the contractual requirement. (Daily, weekly and Monthly reports).

 Sharing a unique Head report for Pan India employees with the leadership team.

Sound like you? To apply you need to have:

Multi technical line with 04+ years’ experience having in Electrical & Mechanical equipment’s maintenance, plumbing works, and Maintaining HVAC Unit, Document maintenance.

Strong knowledge of facility operations

Playing a key role, the ideal candidate holds a technical qualification and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.

Solid background in team management

Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.