Rentals Account Manager

About Us

CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.

We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.

About the Role

An exciting opportunity has become available for a motivated and customer-focused Rentals Account Manager to join our Port Melbourne team.

Reporting to the Regional Sales Manager, this role is responsible for driving growth within the short-term rental market by sourcing new business opportunities, managing customer accounts, and delivering tailored communications and two-way radio solutions to clients across Victoria.

This position suits someone who thrives in a fast-paced environment, enjoys building strong client relationships, and is passionate about delivering outstanding customer outcomes.

Key responsibilities

Develop and grow the two-way radio and telecommunications rental business across Victoria

Identify and secure new business opportunities within targeted industries and markets

Build strong relationships with customers and key stakeholders across multiple levels of client organisations

Understand customer requirements and provide tailored rental solutions and service offerings

Prepare accurate and timely quotations aligned with customer expectations

Manage the sales process from initial enquiry through to successful close

Ensure high levels of customer satisfaction and repeat business through proactive follow-up and account management

Collaborate closely with operational, administrative, and technical teams to deliver seamless customer outcomes

Support resolution of customer issues and contribute to continuous improvement initiatives

To be successful in this role, you will have

Previous experience in a sales or account management role

Strong business development and relationship management skills

Excellent communication and negotiation abilities

A proactive and results-driven approach

The ability to work collaboratively across multiple teams

Strong organisational and time management skills

Experience within telecommunications, two-way radio, rentals, or managed services environments will be highly regarded

A bachelor's degree or equivalent experience preferred

What we offer

Competitive salary package including company vehicle allowance

Career development opportunities within a growing global organisation

Supportive and collaborative team culture

Exposure to a diverse range of industries and customers

Application Process

To apply for this position, please click on the “Apply” link below and attach a current resume and cover letter.

We are proud to be an equal opportunities employer; we celebrate diversity and are committed to providing a motivating and rewarding working environment. We seek to recruit, develop, and retain the most talented people in our industry.

Whilst we do try to respond to everybody, please note that due to the large number of applications received, only shortlisted applicants who meet the specific criteria may be contacted.

If you are passionate about building customer relationships and driving business growth, we would love to hear from you.