Senior Business Analyst

Create your best future and join Westpac as a Senior Business Analyst

This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

Location: Barangaroo

On-site Requirement: 3 days in the office per week

Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

As a Senior Business Analyst, you will lead and deliver business analysis activities within the UCO Unite, defining scope aligned to project objectives, desired business outcomes, and delivered capabilities across small to medium initiatives. You will demonstrate a clear understanding of agreed value outcomes, ensure accuracy and consistency of requirements, and independently structure and package requirements across complex workstreams to achieve consensus and formal approval.

Additionally, you will navigate and manage stakeholder resistance or conflict to build strong, effective working relationships that support successful outcomes. You will tailor communication to suit different audiences and contexts, deliver clear and impactful messages, and provide guidance, mentorship, and direction to team members while supporting larger and more complex initiatives where required.

You will identify and manage resources within consolidated delivery models, provide leadership across teams, support governance needs, and contribute to high quality outcomes through collaboration, sound judgement, and best practice execution.

What do I need?

Proven experience as a Business Analyst

Comfortable working with ambiguity and evolving solution targets, with strong capability in iterative and design‑led solution thinking.

Strong understanding of both strategic and operational aspects of technology and business systems.

Solid knowledge of project management principles and practices within the financial services environment.

Excellent stakeholder engagement and interpersonal skills, with the ability to build and sustain effective working relationships.

Strong critical thinking and problem‑solving skills, with the ability to thrive in fast‑paced, dynamic environments

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!

Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.

Tailored learning and development opportunities to help your grow your career within the bank.

Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.