Sheraton Hotel Newfoundland - PART TIME Club Lounge Attendant

Join Our Team at Sheraton Hotel Newfoundland!

Steeped in history and built on the site of the old Fort William at the base of Signal Hill, Sheraton Hotel Newfoundland blends timeless elegance with the vibrant energy of one of North America’s oldest cities. Our premier location overlooks St. John’s Harbour and is just minutes from iconic attractions, boutique shopping, and the legendary George Street entertainment district.

With 301 modern rooms and suites and over 18,000 sq. ft. of well-appointed event space, we provide exceptional experiences for business and leisure travelers alike. But what truly sets us apart is our people.

At Sheraton Hotel Newfoundland, we are passionate hospitality professionals dedicated to the art of exceptional service. We believe in putting people first—whether it’s our guests, our team members, or our community.

As part of Westmont Hospitality Group, a leader in hotel ownership and management, we are committed to delivering superior results while upholding the highest standards in the industry.

Westmont embodies the following Values:

Entrepreneurial

Ethical

Flexible

Family Oriented

Creative

Empowered

Sheraton Hotel Newfoundland offers competitive wages and other benefits, such as discounted hotel rooms at all Marriott hotels around the world.

Position Overview:

This is a part-time non-unionized position. Candidate must be available to work shifts on Weekends. This is for Saturday and Sunday shifts ONLY.

The shifts will be split and candidates will be scheduled 6am-11am and/or 4pm-7pm as business levels dictate.

Job Summary

The Club Lounge Attendant is responsible for representing the hotel to the guest throughout all stages of the guest’s stay and experience within the Club Lounge , be customer-service oriented, and work closely with housekeeping and maintenance to ensure the lounge and it’s product are current and up to date.

Major Duties and Responsibilities

Uses suggestive selling techniques to sell beverage services and to promote other services of the hotel.

Coordinates with the Front Desk the number of Guests booked within the Club Floor.

Posts and files all charges to guest accounts as required with POS system.

Follows procedures to ensure safe food handling

Communicates with Culinary Team and Executive Chef with all food & beverage requirements.

Set up & maintain buffet services at all times.

Stock and replenishes supplies and inventory as required during and prior to end of each shift.

Ensure Par levels are maintained

Ensure cleanliness of the Lounge at all times.

Attends department and daily standup meetings as required.

Reports any unusual occurrences or requests to the manager or assistant manager.

Knows all safety and emergency procedures. Is aware of accident prevention policies.

Maintains the cleanliness and neatness of the Club Lounge Area .

Understands that business demands sometimes change make it necessary to change as required.

Know the Local surrounding area with Tourist attractions, businesses that Guest may be interested in.

Uses proper telephone etiquette.

Minimum Qualifications and Skills

High school graduate or equivalent.

Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

1-2 years of relevant experience is an asset

Food Handling experience is an asset

If you’re looking for a rewarding career in a dynamic and welcoming environment, we’d love to hear from you! Join us and be part of something extraordinary.

At Sheraton Hotel Newfoundland we are committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Diversity drives our success, and we value the unique perspectives each team member brings.

In our commitment to provide a selection process and work environment that is inclusive and barrier-free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

We thank all applicants for their interest in this position. Kindly be aware that only those selected for an interview will be contacted.