Client Services Assistant (Marketing Graduate Role)

Location: Sydney (Hybrid) - Graduate/Entry Level

Pattern is Australia’s leading ecommerce digital agency, awarded Australia’s Best Digital Agency at the NORA Awards. We’re also the largest seller on Amazon globally, working with world-class brands across all product categories.

We offer perks like 5 weeks of annual leave, hybrid and flexible working, paid parental leave, reduced summer hours, a competitive salary, plus stock options upon joining.

This is an entry-level opportunity designed for a recent graduate passionate about digital marketing and eager to build a career in paid media. You’ll work alongside an experienced team of performance marketing professionals, gaining hands-on exposure across Paid Search, Programmatic, and Affiliate channels for some of Australia’s most exciting ecommerce and retail brands.

What You’ll Do

Learn and apply the fundamentals of digital marketing across SEO, Paid Media, CRM, and Analytics.

Support the delivery of integrated digital marketing campaigns across leading fashion, homeware, and retail brands.

Assist with project management tasks including scheduling work, managing timelines, coordinating deliverables, and ensuring smooth execution across internal teams.

Support the creation, analysis, and presentation of client performance reports and campaign insights.

Build and maintain strong day-to-day relationships with clients, supporting communication and campaign delivery.

Identify and present new growth opportunities that drive measurable results for clients.

What will I need to thrive in this role?

A recent graduate (2023–2025) with a degree in Marketing, Commerce, Business, Data Science, or a related field.

Clear written and verbal communicator who can explain data simply and confidently.

Proactive self-starter who asks questions, takes ownership, and follows through.

A genuine interest in ecommerce, retail, and how digital marketing drives commercial outcomes.

Analytical mindset - comfortable working with data, spotting trends, and drawing conclusions from numbers.

Strong attention to detail; you notice when things don’t look right and do something about it.

Proficient in Microsoft Excel or Google Sheets (pivot tables, VLOOKUPs, basic formulas).

Proactive self-starter who asks questions, takes ownership, and follows through.

Why You’ll Love Working at Pattern

Hybrid flexibility - WFH Mondays & Fridays.

5 weeks annual leave every year.

Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).

12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.

Regular team events - lunches, celebrations, and Pattern Values Week.

Competitive salary and stock options are available upon joining.

Ready to lead, grow, and make an impact? Please apply with your academic transcript.

What is the hiring process?

Virtual interview with Hiring Manager

Virtual/in-person task presentation and interview with Hiring Manager & Peer

Virtual/in-person interview with other team members

Professional reference checks

Executive review

Offer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.