Manager Revenue Cycle Operations

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Manager Revenue Cycle Operations, you will:

Oversee and manage a portfolio of client engagements and act as the primary point of contact for R1's clients, including reporting, knowledge sharing, and day-to-day team management

Develop and execute strategy and improvement efforts, including pilot projects, to optimize processes and drive profitability

Set team goals and prioritize team tasks to ensure the team can meet goals across the client portfolio while maintaining current resolution efforts

Provide continual analysis and quality assurance of projects to ensure audit accuracy and effectively prioritize research efforts for junior staff

Communicate regularly and effectively with key internal and external stakeholders; develop key client relationships and effectively communicate project status and recommendations

Prioritize inquiries from key stakeholders, assist team with project-specific tasks, and generate internal/external reporting

Collaborate with fellow team members, support proactive communication and problem solving to enable high performance of team and individuals

Utilize R1 and client software platforms to manage account information and workflow

Qualifications:

A Bachelor’s Degree and demonstrated academic achievement

2-5 Years of Revenue Cycle Management experience – with at least 2 years of management experience

Epic experience

Strong understanding of Revenue Cycle Operations and/or demonstrated, relevant domain knowledge

Leadership Skills – Strong communication and leadership skills, while acting as a role model and coaching team members in R1’s core values

Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts

Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation

Motivation / Drive – Successful candidates will have a desire for continuous learning. Self-starting and going beyond what is asked to take on new challenges and create innovative solutions

Tenacity /Grit – This role will require getting deep into details and performing very granular reviews and extensive process shadowing. While this work can be tedious, it is foundational to success

Analytical Skills – Understanding of complex Excel and Access and/or simple SQL and Visual Basic are a plus

More important is mathematical / analytical aptitude and a desire to invest the time to learn

For this US-based position, the base pay range is $65,478.00 - $96,885.29 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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