Clinical Outreach Manager

Overview:

Who we are:

Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us.

Why You’ll Love Working with us:

Unmatched Culture

Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team.

Diversity & Inclusion

We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters.

Growth & Advancement

We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage.

Support for Continuing Education

Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams.

Benefits and Perks Created to Support You

Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits.

Responsibilities:

Golden Steps ABA is hiring a Clinical Outreach Manager to lead local market growth by building high-value referral relationships across physicians, schools, therapists, and community partners. This is a field-based, growth-driving position designed for a hunter — someone who thrives in a fast-paced, high-impact role where accountability and outcomes matter. You must reside in Charlotte, NC.

Love the hunt? Ready to drive impact and grow something meaningful? This role is built for you.

If you’re looking for the rare opportunity to combine competitive, metrics-driven outreach with mission-focused impact, this is your role. Join us in building something that matters — one referral, one family, one child at a time.

Qualifications:

Why This Role Matters:

As a Clinical Outreach Manager, you're not just maintaining a territory — you're building a pipeline. You'll own a critical stretch of the patient acquisition funnel and play a central role in driving referrals, growing markets, and expanding access to care. You'll be responsible for volume, visit activity, conversion support, and source development, all while helping children and families get the services they need.

This role is a perfect match for someone with healthcare sales DNA who wants to apply that drive and discipline to a mission-first organization. We’re scaling, and this is your opportunity to build something from the ground up — territory by territory, provider by provider.

What You’ll Be Doing:

Drive referral growth by developing relationships with physicians, schools, therapists, hospitals, clinics, community groups, and diagnosing providers

Spend ~75% of your time in the field: visiting offices, delivering materials, following up in person

Own your outreach pipeline: map your market, plan visits, hit activity targets, and generate measurable referral volume

Collaborate with intake, clinical, and recruiting teams to align referrals with market capacity

Track outreach activity, maintain CRM records, and report progress and insights to leadership

Host or support lunch-and-learns, presentations, and outreach events in your assigned territory

Contribute to a repeatable outreach model that supports multi-state expansion and market-level growth

Benefits:

What Makes You a Great Fit:

You’re a hunter — confident, self-directed, and motivated by results

You’ve got outside sales experience (healthcare preferred: home health, nursing facility, pharma, hospice, therapy, medical devices, etc.)

You thrive in the field and love building relationships face-to-face

You want to work in a role with clear KPIs, ownership, and accountability for results

You’re strategic — not just following a route, but building a market and targeting the highest-value opportunities

You’re mission-driven and want to sell something that matters — access to care for children who need it