Executive Meeting Manager - Cavalier Resort

Job Advertisements:

Are you ready to take your career to the next level at one of the most iconic and celebrated resorts on the East Coast?

The Cavalier Resort is seeking a driven, creative, and relationship-focused Executive Meeting Manager (EMM) to join our high-performing Sales Team. This is a unique opportunity to represent a one-of-a-kind resort experience—featuring three distinct hotels, nine restaurants, and over 70,000 square feet of meeting space—all set along the Virginia Beach oceanfront.

Overview:

Solicit and book group sales business for the assigned segment(s) meeting weekly/monthly sales booking goals. The EMM is responsible for promptly managing a high volume of inquiries, both telephone and outside sales calls, generating site inspections and booking all group related business of 25 room nights to include but not limited to: corporate, local volume accounts, SMERF, relocation, government, military, training and local demand generator sourced business (i.e.; hospitals, schools, nursing and catering facilities)

Responsibilities:

1. Understand the target market segment(s) and sales plan (by segment, year, and month) for achieving the established sales booking goal.

2. Upsell the client with themes, décor, menu selection, space planning over and above the contracted food and beverage minimum and to deliver the desired experience.

3. Establish lead sources for each target market segment and develop solicitation plan to meet weekly sales activity quotas: calls, site visits, and outside calls.

4. Report progress punctually and proactively with the Director of Sales and Marketing on planned and actual activity in daily pre shift, 1 on 1 meeting, and daily business review.

5. Follow the steps in the Group Sales Operating Plans to set up a customer, record solicitation activity, and prepare contracts in the CRM.

6. Use Selective Sell Guidelines and rates, dates, space, and menus approved in Daily Business review prior when extending sales contracts to clients.

7. Elevate any nonstandard or post sale request to the DOSM for review and approval.

8. Cultivate sales relationships with contacts identified as realistic sources of business and use sales and marketing entertainment allocated funds effectively.

9. Participate in any Gold Key/PHR or franchise related sales programs including responding to brand generated leads.

10. Prepare and distribute accurate and timely Banquet Event orders (BEOs).

11. Attend Daily Business Review Meetings presenting new business for approval.

12. Actively participate in sales presentations, property tours and customer meetings

13. Professionally represent the hotel in community, at industry organizations and events and while entertaining clients.

14. Lead special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

Qualifications:

Job Qualifications

Type Qualification

Experience Prior experience in sales or hotel operations in an upscale full service hotel environment.

Skill Sound people and interactive skills.

Skill Ability to work independently, self motivated.

Skill Strong multi-tasking and organizational skills.

Skill Clear written and verbal communication skills.

Experience Some college required.