Key Account Lead
At a glance
Highlights
- remote or onsite flexibility
- travel up to 30%
- executive stakeholder engagement
- strategic account growth focus
- values-driven culture
Heads up
- travel required up to 30%
Why this role might suit you
The role provides leadership over a portfolio of strategic accounts, exposure to C-level clients, and the opportunity to shape growth strategies within a values-focused consulting firm, while offering flexible remote or onsite work arrangements.
Skills
About the role
Overview:
The Key Account Lead owns account management strategy, leadership, and execution for a select portfolio of premier and strategic accounts. This role strengthens account relationships through disciplined account planning, focused product penetration, relationship and account expansion, and consistently high-quality execution. In support of Consilio’s Commercial Transformation, this leader partners across Sales, Delivery, and Offerings to activate growth plays, improve retention and satisfaction, and ensure coverage and capacity are balanced across assigned accounts.
Responsibilities:
Lead strategic account planning and establish clear governance for assigned premier/strategic accounts.
Drive retention, expansion, and client satisfaction across the assigned account portfolio.
Build and maintain executive-level client relationships; influence key stakeholders and decision makers.
Coach and coordinate account management team assignments to ensure coverage, capacity balance, and high-quality execution.
Partner with Sales, Delivery, and Offerings to activate growth plays, accelerate product penetration, and relationships.
Represent Account Management in deal reviews and go-to-market (GTM) syncs; provide account context and recommended actions.
Own the governance cadence and content for Account Planning Sessions, QBRs, GTM Syncs, and Deal Reviews.
Identify risks and opportunities within account scope; escalate issues and drive cross-functional resolution as needed.
Maintain visibility into account health (retention, expansion, satisfaction) and translate insights into actionable plans.
Ensure account plans, governance notes, actions, and decisions are documented and communicated to relevant stakeholders.
Qualifications:
Minimum Education Requirements:
Bachelor’s degree in Business, Legal, Marketing, Communications, or a related field; equivalent experience considered.
Minimum Experience Requirements:
10–15 years of experience in strategic account management, client leadership, or enterprise delivery.
Experience managing complex accounts and influencing cross-functional execution.
Experience with legal, eDiscovery, or consulting industry training is highly desirable.
Other Requirements:
Strategic account planning expertise; strong stakeholder influence and negotiation skills.
Coaching and coordination skills to align coverage and execution across a matrixed team.
Executive client engagement and communication skills; ability to represent Account Management in leadership forums.
High organizational discipline and follow-through; comfort operating with defined governance touchpoints (Account Planning Sessions, QBRs, GTM Syncs, Deal Reviews).
Working Conditions:
Full-time position – can be remote or onsite in one of Consilio’s core locations
Some travel (up to 30%) be required for internal meetings, client engagement, and other industry or company related events.
Consilio’s True North Values
Excellence We strive to make every client our advocate
Passion We DO because we CARE
Collaboration We win together through teamwork and communication
Agility We flex, adapt and embrace change
People We value, respect and invest in our teammates
Vision We create clarity of purpose and a clear path forward
Questions about this role
How do I apply to this Key Account Lead role at Consilio LLC?
Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.
What's the typical salary for Project / Program Manager in United States?
Compensation for Project / Program Manager roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Project / Program Manager hub for United States medians across recent openings.
How fast does AI Applyd auto-apply?
Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.
What ATS does Consilio LLC use?
AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, LinkedIn Easy Apply, and most other ATS platforms. If we can submit through the platform, we do.
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.