Group Account Executive

Job Title: Group Account Executive

Class: Full-Time

Reports to: Manager of Group Sales

Location: Milwaukee, WI

The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.

What We Offer:

Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources

401K with company match

Pet Insurance

12 weeks of paid time off for parents to welcome newborns, adopted and foster children

Unlimited PTO

Professional Development through our internal learning & development program – Antler Academy

Employee Resource Groups

Milwaukee Bucks and NBA League Discounts

Company Paid Parking and Phone Allowance

Summary:

The Group Account Executive Role will have the primary responsibility of generating revenue through the selling of Bucks ticket packages, including group tickets, season tickets and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers and manage many different group initiatives at once.

Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games. Expectations for the groups function is to grow to be top 5 in the league in group tickets sold and group revenue generated which means that we will rely heavily on this role to develop new relationships and generate new revenue and relationships for the groups department.

Responsibilities:

Make sales from category lists to area organizations and follow-up as necessary

Meet or exceed annual sales goals

Meet daily and weekly outbound call and appointment expectations

Implement and demonstrate outbound sales efforts by using sales and service standard methodologies, prospecting, networking, lead generation, data capture and personal database management

Build positive relationships and gain a deeper level of knowledge about each customer

Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.

Attend team and community events for purpose of enhancing sales opportunities

Proactively create opportunities for new business with existing customers

Additional responsibilities as assigned by the Sr. Director of Group Sales

Qualifications

Demonstrates a positive and personable attitude

Highly motivated with a desire to be successful

Ability to work well as part of a team towards achieving department and company goals

Strong organizational and time-management skills

Excellent oral and written communication as well as customer service and problem-solving skills

The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential

Must have the ability to navigate the arena to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days

Must be available to work flexible hours including nights, weekends, and holidays

Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

A minimum of two years of successful sales experience, preferably sports sales experience

Four-year college degree

Proficient digital literacy skills including experience with Microsoft Office products (Word, Excel, Outlook)

All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.