Software Development Manager

Overview:

Software Development Manager

Bangalore, India

About HealthEdge

HealthEdge is a leading healthcare technology company transforming how healthcare payers manage medical costs, combat fraud and abuse, and deliver exceptional member experiences. Our Payment Integrity and Source platforms power cost savings programs for innovative health plans across the United States, processing billions of dollars in claims and serving millions of healthcare consumers.

As a trusted partner to forward-thinking payers, we combine deep healthcare domain expertise with cutting-edge technology to solve the industry's most challenging problems. Our solutions identify improper payments, reduce fraud, optimize medical cost management, and ultimately make healthcare more efficient and affordable.

The Opportunity

We are experiencing unprecedented growth and embarking on a transformative journey to modernize our technology infrastructure through a comprehensive AWS cloud migration. As part of our strategic expansion, we are building world-class engineering teams in Bangalore that will become a cornerstone of our global development organization.

This is an exceptional opportunity to join HealthEdge as a founding Software Development Manager in Bangalore, where you'll play a pivotal role in building and scaling high-performing engineering teams during a period of rapid technological transformation. You'll have the unique opportunity to shape team culture, establish engineering practices, and directly influence the technical direction of critical healthcare platforms while developing talented engineers and contributing to our mission of improving healthcare affordability.

Role Summary

The Software Development Manager will lead agile, cross-functional development teams in designing, building, and delivering innovative solutions for our Payment Accountability and Source platforms. This is a hands-on leadership role that combines people management with technical depth, requiring someone who can develop talent, drive execution, and maintain strong technical credibility with their teams.

You will partner closely with Product Owners, architects, and stakeholders to translate business objectives into technical solutions while fostering a culture of accountability, quality, and continuous improvement. Success in this role requires strong technical leadership, exceptional people management skills, data-driven decision-making abilities, customer empathy, and comfort working in ambiguous, fast-paced environments.

Key Responsibilities

Team Leadership & Development:

Build, lead, and develop a core team of software engineers (senior developers, mid-level developers, and junior team members)

Recruit, interview, and hire top engineering talent aligned with our technical needs and cultural values

Coach and evaluate employee performance through regular 1:1s, performance reviews, and continuous feedback

Set clear expectations and goals for team and individual contributors aligned with organizational objectives

Mentor and motivate team members to drive professional growth, technical skill development, and career progression

Foster a culture of accountability, quality, collaboration, and psychological safety

Lead by example in demonstrating our engineering values and promoting best practices

Technical Leadership & Execution:

Manage all phases of the software development lifecycle from planning through production support

Collaborate with Product Owners, architects, and business stakeholders to understand requirements and translate them into actionable technical specifications

Oversee technical design decisions, architecture discussions, and code reviews to ensure quality and maintainability

Champion and implement software engineering best practices including code quality standards, testing strategies, and deployment processes

Drive product and technology innovation while managing technical trade-offs and priorities

Provide active technical guidance through code reviews, architecture discussions, and problem-solving sessions

Identify and address technical debt, performance issues, and scalability challenges proactively

Delivery & Operations Management:

Develop and track development metrics relevant to agile delivery and continuous improvement

Use data to drive decisions, identify trends, and improve team productivity and delivery predictability

Partner with Project Managers and Scrum Masters to develop project schedules and resource allocation models

Manage stakeholder communication, expectation setting, and risk mitigation strategies

Ensure successful sprint planning, backlog grooming, retrospectives, and other agile ceremonies

Remove blockers and enable team productivity through problem-solving and escalation when necessary

Collaborate with QA, DevOps, and support teams to ensure smooth releases and production stability

Required Qualifications

Education & Experience:

Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent practical experience

5+ years of professional software development experience building enterprise-scale applications

3+ years of experience in a managerial or technical leadership role with direct reports

Proven track record of building and developing high-performing engineering teams

Technical Background:

Strong hands-on experience with .NET Framework and .NET Core/5+ using C#

Experience with modern JavaScript frameworks including AngularJS, Angular, and React (understanding all three is important as we transition our stack)

Solid understanding of SQL Server development including stored procedures, functions, optimization, and database design

Experience designing and implementing large-scale, distributed, highly available enterprise applications

Knowledge of microservices architecture, RESTful APIs, and message-based systems

Familiarity with cloud platforms, particularly AWS services and cloud-native development

Understanding of unit testing frameworks (xUnit or equivalent) and quality assurance practices

Management & Leadership Skills:

Outstanding project management, collaboration, and stakeholder communication skills

Strong analytical skills with ability to identify root causes and drive resolution

Bias for action with ability to unblock teams and drive results without constant escalation

Comfort level with challenging the status quo and driving process improvements

Ability to thrive in ambiguous situations and make informed decisions with incomplete information

Customer empathy and focus on delivering value to end users

Data-driven mindset with experience using metrics to improve team performance and delivery

Preferred Skills & Experience

AWS cloud architecture and services (EC2, RDS, Lambda, S3, ECS, CloudWatch) - critical for our ongoing migration

Experience with cloud migration projects and DevOps practices

Experience managing or collaborating with SDETs and QA automation teams

Knowledge of test automation frameworks and strategies (Selenium, Playwright, Cypress)

Understanding of CI/CD pipelines, automated testing integration, and quality gates

Familiarity with test management tools (Jira, Zephyr Scale, TestRail) and QA metrics

Microsoft Fabric, Azure platform, or other big data technologies

Power BI or similar business intelligence and analytics tools

Elasticsearch, Redis, and other performance optimization technologies

Kafka protocol messaging systems (RedPanda, Kafka) for event-driven architectures

Container orchestration (Docker, Kubernetes) and Infrastructure as Code

Experience in agile methodologies (Scrum, Kanban) and scaling agile practices

Healthcare domain knowledge, HIPAA compliance, or regulated industry experience

Experience managing distributed or remote teams across time zones

What Success Looks Like

In the first 6 months, you will:

Build strong relationships with your team, peers, and stakeholders across the organization

Establish team rituals, processes, and metrics that drive accountability and continuous improvement

Successfully deliver features and maintain existing products with your team

Identify high-impact improvement opportunities in technology, processes, and team dynamics

In the first year, you will:

Grow your team through strategic hiring and development of existing talent

Drive measurable improvements in team velocity, quality, and technical excellence

Successfully contribute to AWS migration efforts and technology modernization initiatives

Build a culture of innovation, accountability, and customer focus within your team

Become a trusted partner to product, architecture, and leadership teams

Supervisory Responsibilities

This is a direct people management position with supervisory responsibilities. You will manage cross-functional engineering teams working in a complex technical landscape, with accountability for hiring, developing, and retaining talented engineers. You will be responsible for the overall success of both the team collectively and individuals on your team. We expect you to foster a culture of accountability and excellence while using data to drive decisions and improve delivery. Your leadership will be instrumental in building HealthEdge's engineering presence in Bangalore.

Why Join HealthEdge

Mission-Driven Impact: Lead teams building technology that makes healthcare more affordable and accessible for millions

Founding Team Member: Help establish engineering excellence in Bangalore during our expansion phase

Technical Transformation: Lead teams through AWS migration and technology modernization

Career Growth: Rapid expansion creates opportunities for increased scope and leadership advancement

Build Your Team: Recruit, hire, and develop talented engineers aligned with your vision

Modern Technology: Work with cutting-edge cloud platforms, frameworks, and enterprise systems

Innovation Culture: We value data-driven decision making, continuous improvement, and creative problem-solving

Global Collaboration: Partner with world-class engineering and product teams across multiple locations

Leadership Development: Access to mentorship, training, and resources to grow as a leader

Location

This position is based in our Bangalore, India office. We believe in the power of in-person collaboration for building strong teams and culture while supporting flexible work arrangements to promote work-life balance.