Institutional Client Service Account Manager (Conventional debt)

Job Description:

Job Title: Institutional Client Service Account Manager (Conventional debt)

Location: Dublin

Corporate Title: AVP

As part of the Corporate Trust Debt and Agency team you will have responsibility for a broad portfolio of transactions and will be required to engage directly with clients in addition to the various transaction parties who perform functions on clients’ deal. Products in scope range across conventional debt (including but not limited to programme debt, High Yield and Eurobond debt Middle East and North Africa Sukuk debt services).

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them

Competitive salary and non-contributory pension

Minimum of 25 days’ holiday plus bank holidays

Life Assurance and Private Healthcare for you and your family

A range of additional benefits including TaxSaver Travel Scheme, Bike4work and Retail Discounts

The opportunity to support a wide-ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

Maintenance of a portfolio of client relationships ensuring their conventional debt transactions are executed and managed in line with client expectations

Acting as a deal lead with management over new transactions and deals, including safeguarding communication with both external and internal stakeholders, while working within the client’s planned transaction schedule for successful timely closing

Collaborating with clients and internal/external stakeholders to agree and implement streamlined improvements with use of available technology

Managing ongoing and ad hoc client queries alongside deal-related enquiries from all involved in a deal or transaction

Overseeing required necessary approvals for client onboarding and deal set-up

Preparing, amending, and gaining the necessary business approvals on legal documents in partnership with the Transaction Management Group

Your skills and experience

Relevant experience in a similar role or in a Corporate Trust, cash management, capital markets, custody or loan administration function or environment

A good understanding of the global financial services industry and debt capital markets

Some knowledge of the following: Payment processing, Issuing and Paying Agency, international or domestic clearing systems, debt capital markets documentation, capital markets operations

Confident and experienced in client relationships, able to build a rapport and maintain strong relationships with clients and other internal/external stakeholders

Foreign language skills including German, Spanish, Italian, French and Russian would be beneficial

How we’ll support you

Training and development to help you excel in your career

Flexible working to assist you balance your personal priorities

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Critical Skills Employment Permit to work in Ireland. Should you already have a Critical Skills Employment Permit and are identified for a role, we can discuss and support you with the process