Product Manager

Product Manager

About LBMX

LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we’re looking for talented, driven, and collaborative individuals to join us and help shape what’s next.

Recognized as one of Canada’s Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged.

At LBMX, you’ll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional.

Position Description:

We are seeking an experienced and driven Product Manager to take ownership of our core Enterprise SaaS platform and Electronic Data Interchange (EDI) offering. Reporting to the Senior Director of Product Management, this will be a high-impact, very visible role at the heart of our product organization. You will work at the intersection of strategy and execution — partnering closely with Engineering, Sales, Marketing, Delivery and Customer Success to deliver outcomes that create genuine competitive advantage.

This role is ideal for a product professional who thrives in a fast-paced B2B SaaS environment, is deeply comfortable with technical concepts, and has a demonstrated ability to translate complex customer needs into effective and scalable product solutions.

Candidates must be legally eligible to work in Canada.

Positions Available: 1

What You’ll Do:

Define, communicate, and continuously evolve the product roadmap for our SaaS platform and EDI suite, ensuring alignment with company objectives and our overall product strategy.

Partner with senior leadership to translate business strategy into actionable product priorities and investment decisions.

Build and maintain a deep understanding of EDI standards (X12, EDIFACT, XML/AS2) and their application within supply chain and distribution workflows.

Lead structured customer discovery sessions to uncover unmet needs, validate hypotheses, and inform prioritization decisions.

Build trusted relationships with key enterprise accounts, acting as a strategic partner who deeply understands their business processes and pain points.

Collaborate closely with internal stakeholders across Sales, Customer Success, Implementation, and Finance to synthesize diverse inputs and maintain a single, coherent product perspective.

Own and maintain a prioritized, outcome-oriented product roadmap in alignment with customer needs, strategic objectives, and technical constraints.

Work closely with Development teams throughout the product lifecycle, including sprint planning, backlog refinement, reviews, and retrospectives.

Effectively translate requirements to development specs that give a clear picture of the “forest through the trees” and enable the engineering team to build with confidence.

Drive cross-functional alignment on release planning, go-to-market readiness, and post-launch evaluation.

Make informed trade-off decisions and communicate prioritization rationale transparently to all stakeholders.

Define and own the KPIs and success metrics for the platform, including adoption, engagement, retention, and revenue impact indicators.

Deliver regular product performance reporting to leadership and key stakeholders, translating data into actionable insights.

Share knowledge and best practices in Product Management to the rest of the product team, helping to develop the overall talent at LBMX.

What You Bring:

5–7 years of product management experience, with at least 3 years in a B2B Enterprise SaaS environment.

Prior experience leading Agile development teams, with strong command of Scrum and / or Kanban methodologies.

Experience working with or managing EDI integration products, platforms, or services (X12, EDIFACT, AS2, SFTP-based workflows) is strongly preferred.

Previous experience managing products in supply chain, logistics, distribution, or EDI-adjacent domains is considered an asset.

Bachelor's degree in Computer Science, Engineering, or Business or a pertinent degree in a related field.

Strategic thinker who can zoom out to see the big picture while maintaining the discipline to execute at the detail level.

Comfortable with ambiguity and skilled at creating structure and clarity in complex, fast-moving environments.

Proficiency with both Product and Project Management methodologies.

Familiarity with data analysis tools (SQL, Amplitude, Mixpanel, Tableau) considered a plus.

Compensation:

Salary Range: $105,000–$115,000 annually, based on experience and qualifications.

What You Can Expect at LBMX:

Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program

Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year

Company matched GRSP contributions

Flexible summer hours and a strong commitment to work-life balance

Education subsidies to support your professional growth

Maternity, Parental, and Compassionate Care Leave top-up program

$500 new hire home office allowance

LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.