Senior Salesforce & CRM Ecosystem Integration Engineer

Company Overview

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.

Position Description

Bridgenext is seeking a Senior Salesforce & CRM Ecosystem Integration Engineer (Onshore) to support a growing Retail CRM and Sales Enablement ecosystem for an enterprise client. This role will focus on designing, developing, and integrating Salesforce with various adjacent SaaS platforms that support CRM operations, sales enablement, customer engagement, and marketing workflows.

The ideal candidate brings strong Salesforce expertise combined with hands-on experience integrating platforms such as Marketo, Allego, and other sales enablement or marketing automation solutions. The role requires a strong understanding of integration architecture, APIs, middleware, and modern SaaS connectivity patterns.

This is a hands-on engineering role that will collaborate with enterprise architects, business stakeholders, and offshore engineering teams to deliver scalable CRM ecosystem integrations and support evolving enablement initiatives.

Workplace: Hybrid, 3 days in Toronto downtown office

Key Responsibilities:

Design, develop, and support integrations across Salesforce and related CRM/sales enablement platforms

Build and maintain integrations between Salesforce and external SaaS platforms including Marketo, Allego, marketing automation tools, enablement platforms, and custom enterprise applications

Collaborate with enterprise architects and business stakeholders to define integration strategies and scalable CRM ecosystem solutions

Serve as the primary onshore technical point of contact for CRM integration discussions and solution design

Work closely with offshore engineering teams to provide technical guidance, design oversight, and code reviews

Design and implement secure API integrations using REST/SOAP APIs, OAuth, Named Credentials, middleware, webhooks, and event-driven integration patterns

Support evolving sales enablement and CRM initiatives by integrating new SaaS platforms and custom solutions into the ecosystem

Contribute hands-on to Salesforce development activities including Apex, Lightning Web Components (LWC), flows, and declarative configurations where required

Troubleshoot and optimize CRM platform integrations for scalability, reliability, and performance

Collaborate with business analysts, admins, QA teams, and cross-functional stakeholders to translate business requirements into technical solutions

Ensure solutions follow enterprise security, governance, scalability, and integration best practices

Maintain technical documentation for integrations, APIs, and system architecture

Must Have Skills:

8+ years of hands-on experience working with Salesforce and enterprise CRM ecosystems

Strong Salesforce development and integration experience including Apex, LWC, APIs, and platform integrations

Experience integrating Salesforce with sales enablement, marketing automation, and SaaS platforms such as:

Marketo

Allegro

CRM enablement tools

Marketing automation platforms

Custom enterprise applications

Strong understanding of REST/SOAP APIs, OAuth, webhooks, middleware, and integration frameworks

Experience with middleware and integration platforms such as MuleSoft or equivalent iPaaS solutions

Familiarity with enterprise CRM ecosystem architecture and SaaS connectivity best practices

Strong understanding of Salesforce security model, data model, and governor limits

Experience working in onshore/offshore delivery models

Strong client-facing communication and stakeholder management skills

Ability to operate in evolving environments where new integrations and platforms may need to be established

Familiarity with Git, CI/CD pipelines, and DevOps practices

Bachelor’s degree in Computer Science, Information Technology, or related field

Preferred Skills:

Experience working in financial services, insurance, wealth management, or other highly regulated enterprise environments

Experience integrating Salesforce with enterprise sales enablement and marketing automation platforms

Exposure to enterprise integration architecture and event-driven systems

Experience with middleware platforms such as MuleSoft, Boomi, Workato, or Informatica

Salesforce certifications such as Platform Developer, Integration Architect, Application Architect, or System Architect

Experience supporting large-scale enterprise CRM ecosystems and customer engagement platforms

Professional Skills:

Solid written, verbal, and presentation communication skills

Strong team and individual player

Maintains composure during all types of situations and is collaborative by nature

High standards of professionalism, consistently producing high quality results

Self-sufficient, independent requiring very little supervision or intervention

Demonstrate flexibility and openness to bring creative solutions to address issues

Canadian citizens and those authorized to work in Canada are encouraged to apply

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