Software Engineer, Datacloud

Overview:

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

DX builds a developer experience platform that helps engineering leaders understand productivity, tool adoption, and team health. DX combines survey-based insights with tool integration data to give teams a complete picture of their developer experience. One critical piece of that, Datacloud, is a data ingestion backend that pulls, normalizes, and stores engineering data from dozens of third-party services.

We're looking for a mid-level software engineer to help grow our connector ecosystem, with a focus on our expanding suite of AI coding tool integrations.

Responsibilities:

What You'll Do

You'll work closely with a small team focused on how DX ingests data from the tools developers use:

Build new connectors alongside your teammates, including API clients, import pipelines, database schemas, and connection verification logic for new tools we support

Maintain and improve AI tool connectors like Cursor, Claude Code, GitHub Copilot, CodeRabbit, Devin, Windsurf, and Amazon Q. Keep them reliable as upstream APIs evolve and expanding the metrics we collect

Triage and fix connector incidents when third-party APIs change, syncs fail, or data quality issues surface

Contribute to database migrations in our multi-tenant architecture, where every schema change must be safe to re-run across hundreds of customer databases

Collaborate with product and customers to scope new integrations and validate that the data we're importing is accurate and useful

Qualifications:

What We're Looking For

3–6 years of professional software engineering experience

Comfortable with Ruby and Rails, or a strong background in a similar language

Experience integrating with third-party REST APIs and dealing with the different problems each one has around pagination, rate limits, OAuth, API keys, and handling flaky external dependencies

Solid PostgreSQL fundamentals. We write a lot of SQL. You be comfortable with indexes, upserts, schema design, and query performance

Familiarity with background job processing systems. We use Sidekiq heavily

Strong self-QA instincts. We don't have a dedicated QA team, so you need to be confident your code is correct before it ships. Data errors are hard to detect and hard to recover from. Customers rely on this data to make decisions, so the data needs to be right.

Nice to Have

Experience with multi-tenant SaaS or per-customer database patterns

Familiarity with OpenTelemetry or observability tooling

Prior work at a developer tools company or with platforms like GitHub or Jira

You use AI coding tools yourself

Why This Role

The codebase has strong conventions, so you can move fast and learn quickly, but there's real complexity in the data modeling, sync reliability, and API quirks that keep the work interesting. And as AI coding tools continue to proliferate, this area of the product is only going to grow.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.