Software Test Engineer II

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

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We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

The Software Test Engineer II is responsible for creating and maintaining automated tests from manual test scripts and test cases. This role works in partnership with the Engineering teams to provide input on functional requirements, product designs, schedules, and potential problems.

Essential Duties & Responsibilities:

Provides support to the Quality Engineering teams, with a high attention to detail in a disciplined agile environment

Researches, analyzes, and documents findings

Tests complex API, web, and network/infrastructure based applications that reference database back-end systems

Creates and maintains automated test cases, executes test suites, reviews and diagnoses reported bugs, and ensures overall system quality prior to a customer release

Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value added feedback

Derives testing requirements throughout the development cycle

Reproduces, debugs, and isolates problems and verifies fixes

Assists in creation of software artifacts including test plans, test cases, test procedures, and test reports

Plans test schedules and/or strategies in accordance with project scope and delivery dates

Reviews software documentation to ensure technical accuracy, compliance, and completeness and to mitigate risks

Provides feedback and recommendations to Engineering teams on software usability and functionality

Identifies program deviance from standards and suggests modifications to ensure compliance

Develops and specifies standards, methods, or procedures to determine product quality or release readiness

Conducts historical analyses of test results

Collaborates with colleagues to evaluate or diagnose problems and recommend possible solutions

Knowledge, Skills, and/or Abilities Required:

Strong proficiency in Python programming and experience writing and maintaining automated tests using Behavior-Driven Development (BDD) frameworks (e.g. Behave)

Solid experience with Git version control, including branching strategies, pull request workflows and managing Git submodules

Hands-on experience integrating, executing and troubleshooting automated test suites within pipelines, specifically using Jenkins and/or GitLab Runners

Practical experience interacting with, configuring, or managing virtualized environments, particularly VMWare ESXi

Solid knowledge of Linux operating systems, including basic system administration and command-line usage

Working knowledge of IP networking concepts (e.g., TCP/IP, routing and subnets) and an understanding of basic firewall configurations

Ability to work independently on projects and processes with close supervision

Broad theoretical knowledge of applicable work area

Ability to situationally adapt and understand new technology/processes as per business requirement

Knowledge of quality assurance methodologies

Proven ability to develop using object-oriented programming language in automation frameworks

Knowledge of Software Development Life Cycle (SDLC)

Knowledge of basic builds and deployments

Ability to update base level classes without causing issues

Strong problem-solving skills with the ability to meet reasonable deadlines

Strong team player with the ability to build positive and collaborative relationships

Knowledge of programming concepts and ability to read complex manual test cases and implement new actions, fragments, and scripts

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree in related field or equivalent business experience

2+ years of relevant experience

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.