Lead Product Manager, Personalisation - Mart, Cross-sell

Company Description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Role

Grab handles millions of sessions and searches across Southeast Asia every day. We're looking for a Lead PM who will lead two critical personalisation priorities - unlocking personalised experiences for our consumers on their Mart (groceries) discovery experience, and recommending the right Grab offerings contextually to delight our consumers in their discovery journey

This is a high-ownership, IC role. You'll set the direction, partner closely with ML engineers and data scientists, and ship measurable consumer experience and business outcomes

This role requires a blend of technical depth in recommendation systems, connecting consumer problems to technical solutions, and the leadership skills to align cross-functional teams based in Beijing and Singapore. Critical tasks you will perform will include,

End-to-End Ownership of personalisation experience roadmap for our Mart (Groceries) and cross sell business priorities

Build best in class Discovery, upgrading the user discovery experience, relevance, personalisation resulting in increased conversion

Lead AI-Led personalisation on Grab leveraging the latest LLM led approaches to personalise consumer experience

Partner with Data Science & ML Engineering to evolve the models and signals that power personalization algorithms. Translate model improvements into measurable consumer and business outcomes.

Cross-Border Leadership - Drive the product strategy and execution for search acting as a bridge between our tech hubs in Beijing and Singapore, and business and product stakeholders in the region.

Qualifications

What Skills we are looking for

Experience: 7-10+ years of product management experience (or equivalent), with a proven track record of owning high-scale systems (e.g., search, recommendations, marketplaces).

Strong Product + Quant Orientation: Comfort shaping strategy using data, designing rigorous experiments, and making high-stakes trade-offs across conversion, relevance, and marketplace health.

AI Tool Fluency You use AI tools actively in your day-to-day work - to analyse, prototype, and accelerate decisions. You have intuition about where LLMs add value and where they fall short in search/ recommendation systems

Technical Communication: Capacity to convey complex concepts - such as ranking logic, relevance algorithms, or system architecture changes - to diverse technical and non-technical audiences.

Search / recommendation experience - Demonstrated ability to drive outcomes with work around any of search retrieval/ ranking/optimizatio, recommendation systems

Global Collaboration: Experience working with distributed teams across different geographies; English is our primary working language

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.

With GrabFlex, create a benefits package that suits your needs and aspirations.

Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave

We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.