Manager, Operations, Singapore - Kallang Wave Mall

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres and private credit.

Job Description

Responsibilities:

To lead the operations team to ensure effective operation and maintenance of the mall and MCST common areas

To develop, manage and execute operations strategies to improve the mall operations

To review and improve operations guidelines and to ensure that the mall operates in compliance with requirements, codes and regulations

To plan and coordinate maintenance program to ensure that the mall operates as a safe environment as well as performing at optimum level

To prepare annual budget, manage and administer contracts and execute works for the operational needs of the mall

To set benchmarks for monitoring performance of contractors, including regular inspections to ensure works carried out comply with standards set

To assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall

To liaise with Contract & Procurement Team and manage the procurement of all maintenance contracts and, planned & execute cyclical/ad-hoc equipment replacement in the mall.

To guide and develop the operations team to maintain professional standards and achieve excellent results on day-to-day operations

Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Requirements:

Degree in Facility Management, Building, Mechanical & Electrical Engineering or equivalent

Minimum 5 years of relevant working experience at the managerial position in a similar capacity

Experience in property management or facility management in shopping mall or retail environment will be an added advantage

Experience in successful completion of major asset enhancement project will be an added advantage

Preferably holding a Fire Safety Manager’s Certificate, NEA Environmental Control Officer (ECO) and/or Green Mark Manager’s Certificate

Exhibit strong leadership, people management and interpersonal skills

Able to work within tight timelines, self-driven and resourceful in resolving problems

Good command of spoken and written English as well as being computer literate

Benefits

Flexible benefits with comprehensive medical coverage for self and family

Training and development opportunities

Subsidised rates at Ascott serviced residences-

Strong advocate of staff volunteerism

Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.