Product Manager
At a glance
Why this role might suit you
The role offers product leadership on a healthcare claims platform, collaboration with cross-functional teams, and influence on regulatory-focused product strategy, providing exposure to AI-enabled tools and a fast-paced environment.
Skills
About the role
Overview:
Product Manager
BASIC SUMMARY:
We are seeking a forward-thinking Product Manager to shape and advance the strategy, development, and evolution of our healthcare claims administration platform. In this role, you will manage the product lifecycle from concept through release, driving initiatives that address complex business challenges and deliver measurable value to customers. You will partner across the organization to define requirements, prioritize features, and ensure solutions are aligned with market trends, regulatory needs, and our long-term product vision.
The ideal candidate blends healthcare industry expertise with strong product management skills, bringing a data-informed, customer-centric approach to decision-making. Experience leveraging AI-enabled tools to accelerate requirements definition, backlog management, and analysis is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Product Strategy & Roadmap Execution
Contribute to the product roadmap in partnership with senior product leadership, ensuring alignment with market needs, business priorities, and strategic objectives
Identify and evaluate opportunities to enhance product competitiveness through emerging technologies, regulatory changes, or evolving customer needs
Collaborate with engineering, design, and quality assurance teams to deliver features that meet scope, quality, and timeline commitments
Develop clear, value-driven epics, user stories, and acceptance criteria informed by market insights and stakeholder input
Actively participate in Agile ceremonies and ensure delivery plans remain on track and adaptable to shifting priorities
Market Insight & Requirements Leadership
Gather and synthesize insights from customers, market research, and internal teams to inform product decision
Translate complex business requirements into actionable development items, leveraging AI-enabled tools for efficiency and consistency
Prioritize backlog items based on business impact, market urgency, and customer value
Partner with compliance teams to ensure product features meet healthcare regulations and security standards
Cross-Functional Influence & Collaboration
Serve as a bridge between technical and non-technical teams, ensuring shared understanding of product goals and constraints
Work closely with UX/UI to advocate for user-centered design and optimal user experiences
Partner with customer success, support, and marketing to enable effective go-to-market strategies, adoption, and customer education
Engage with leadership to provide visibility into progress, risks, and product performance metrics
Product Performance & Continuous Improvement
Analyze product usage data, KPIs, and customer feedback to identify enhancements and drive continuous optimization
Support impact analysis for proposed changes and contribute to release planning to ensure seamless delivery
Maintain awareness of industry shifts, competitive offerings, and payer/provider needs to inform future iterations and long-term vision
MINIMUM REQUIRED QUALIFICATIONS
Bachelor’s degree in Business, Healthcare Administration, Computer Science, or a related field
5+ years of experience in product management, business analysis, or Agile product delivery
Familiarity with healthcare or healthtech domains, ideally in payer systems or claims processing
Experience working with cross-functional teams in a SaaS or software development environment
Experience with Agile tools (e.g., Jira, Confluence) for backlog and requirements management
Familiarity with AI-powered tools for requirements generation or analysis (preferred, not required)
Understanding of Agile software development methodologies (Scrum or Kanban)
Basic understanding of APIs, system integrations, and technical product documentation
Working knowledge of healthcare claims workflows, medical billing, and reimbursement models
Familiarity with healthcare regulatory frameworks (HIPAA, HITECH) and data standards (HL7, X12, FHIR)
Strong communication and interpersonal skills
Detail-oriented with excellent organization and documentation abilities
Comfortable working in a fast-paced environment with shifting priorities
Ability to work independently and as part of a collaborative team
Preferred Qualifications
Certified Scrum Product Owner (CSPO), Pragmatic Institute, or equivalent certification
Experience supporting AI-driven or data-intensive product initiatives
Exposure to healthcare cloud solutions or interoperability platforms
Knowledge of payer systems, provider workflows, or value-based care initiatives
Geographic Responsibility: Remote, US
Type of Employment: Full-time, permanent
Travel %:
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