UX Researcher
About the role
The purpose of this role is to independently lead research studies across qualitative and quantitative tracks. You will be the primary point of contact for clients, guide the research strategy end-to-end, and mentor junior researchers translating complex consumer insights into compelling, decision-ready narratives for stakeholders.
Job Description:
6 Month Fixed Term Contract
Mid- Level Mixed Methods UXR
Experience: 3-6 years; Location: Sydney
ABOUT THE ROLE
We are seeking an experienced Mixed-Methods UX Researcher to independently lead research studies across qualitative and quantitative tracks. You will be the primary point of contact for clients, guide the research strategy end-to-end, and mentor junior researchers translating complex consumer insights into compelling, decision-ready narratives for stakeholders.
KEY RESPONSIBILITIES
Research Strategy & Client Partnership
Act as the primary client point of contact guiding stakeholders on the most appropriate research strategy to address their business objectives and facilitating briefings, progress updates, and post-study discussions.
Connect research outcomes to client objectives, market realities, and strategic decision-making, building trust with clients, internal stakeholders, and cross-functional teams.
Design proposals and pitches for client studies, driving alignment on research recommendations.
Research Design & Execution
Lead primary research end-to-end across a diverse range of mixed methods approaches including in-depth interviews (IDIs), usability testing, diary studies, ethnography, surveys, journey mapping, concept testing, card sorting, co-design sessions, heuristic evaluations, and prototype evaluations.
Design and execute quantitative surveys, discussion guides, and research frameworks with methodological rigour; proficient in survey design, data collection (e.g., Qualtrics), data cleaning, and inferential statistics (t-tests, ANOVA, multivariate analysis).
Utilise Python, R, or SQL for data manipulation, computational statistics, and data extraction to ensure robust, trustworthy findings.
Be proficient in industry-standard tools including Qualtrics, Excel, Google Sheets, R, User Testing, and DScout.
Insight Synthesis & Communication
Synthesise large, complex datasets and qualitative inputs into clear, actionable insights strategically decoding consumer needs and communicating them through the art of storytelling.
Prepare reports and presentations (PowerPoint, Google Slides) that translate numbers and narratives into compelling stories resonating with stakeholders.
Challenge assumptions, validate findings, and ensure methodological rigour throughout the research lifecycle.
Team Leadership & Collaboration
Manage projects end-to-end, proactively addressing issues to ensure smooth execution and on-time delivery.
Guide and mentor junior researchers across qualitative and quantitative projects, building mixed-methods capability within the team.
Partner effectively with analysts, designers, product managers, and other researchers fostering collaboration and encouraging innovation in research practices.
PROJECT CONTEXT
This role supports an ongoing research programme operating on a rolling 2–3 week schedule:
Week 1: Planning and participant recruitment.
Week 2: Research execution moderated or unmoderated usability studies, structured evaluations, and survey analysis.
Week 3: Insight synthesis and delivery to stakeholders.
The researcher manages the full programme workflow intake process, progress tracking, and templated study plans, deliverables, and communications against quality guidelines and milestone-based reviews by the overseeing FTE UXR.
REQUIRED EXPERIENCE & SKILLS
3–6 years of experience in qualitative and/or quantitative research across multiple categories and/or geographies.
Demonstrated proficiency in comprehensive mixed-methods methodologies, including generative and longitudinal approaches.
Specialised knowledge in advanced quantitative research, survey design, and statistical analysis — including multivariate and inferential statistics.
Expertise in data manipulation and computational statistics using Python or R; proficiency with SQL for data extraction.
Strong stakeholder management, communication, and active listening skills — with the ability to turn nuanced research findings into persuasive narratives.
Experience independently managing client relationships and research projects from briefing to delivery.
Location:
Sydney
Brand:
Time Type:
Full time
Contract Type:
Fixed Term Contract (Fixed Term)
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