Senior Manager, Technology Solutions - Digital Product & Services Platforms

About the role

MUFG Retirement Solutions (RS) business is seeking a Senior Manager, Technology Solutions for the Digital Product and Services Platforms within the technology team to provide strategic architecture leadership and solution design expertise across our administration platform landscape. This role is accountable for end‑to‑end solution design within an assigned platform stream, ensuring all technology change and run activity aligns with enterprise architecture, technology strategy, cyber security requirements, and regulatory obligations.

Operating as a senior technical authority, you will partner closely with Platform Services Owners, Change & Run Delivery leaders, and Project Managers to deliver solutions that are secure, scalable, resilient, and future‑ready. You will also play a pivotal role in shaping platform evolution, modernisation initiatives, and uplifting engineering and design practices across MUFG Retirement Solutions business.

Key responsibilities

Strategic leadership & architecture

Own end‑to‑end solution design for a defined technology platform stream, from discovery through to operational transition

Provide expert guidance on architecture patterns, integration approaches, data flows, API design, and platform constraints

Ensure all initiatives align with enterprise architecture principles, cyber policies, risk controls, and regulatory requirements

Lead the creation of architecture artefacts, solution designs, interface specifications, and supporting documentation

Contribute to platform roadmaps in partnership with Platform Services Owners, identifying modernisation and simplification opportunities

Assess emerging technologies and recommend improvements to platform performance, scalability, security, and resilience

Participate in architecture standards development and architectural governance forums

Technology delivery & execution

Provide architectural governance and design assurance across change and run initiatives

Manage design capacity and pipeline to support delivery timelines and priorities

Identify and manage design risks, technical debt, and architectural impacts, escalating where required

Ensure solution designs account for operational resilience, performance, security controls, and maintainability

Facilitate design reviews, technical forums, and architecture checkpoints

Partner with Engineering and Delivery teams to ensure solutions are feasible, cost‑effective, and delivery‑aligned

Act as the escalation point for complex technical issues and integration challenges

Ensure all designs incorporate cyber security, data privacy, and regulatory obligations, supporting audits and compliance activities

People leadership

Build capability in architecture, technical design, integration, API management, and data modelling

Foster a culture of technical excellence, continuous learning, and modern engineering practices

Mentor and develop team members, supporting succession planning and cross‑functional capability uplift

Role‑model MUFG Pension and Market Services values and actively contribute to a diverse, inclusive, and high‑performance culture

Stakeholder engagement

Translate business requirements into robust technical solutions aligned to strategic priorities

Influence senior stakeholders on architectural trade‑offs, risks, and technology decisions

Evaluate and manage third‑party technology solutions, vendor architectures, and technical proposals.

Act as a key liaison between Technology, Operations, Transformation, and business units for delivery and operational planning

Communicate platform direction, delivery progress, risks, and improvement initiatives clearly and consistently

Ensure user feedback, business strategy, and customer expectations guide platform priorities

What you’ll bring

Must‑have experience

10+ years’ experience in solution architecture, enterprise architecture, or complex technical design roles

5+ years of experience in Superannuation in Australia, Insurance and Investments

Strong understanding of enterprise integration, cloud architectures, APIs, data architectures, application design, and security patterns.

Experience working across large technology portfolios, complex platforms, or regulated environments.

Demonstrated ability to translate business needs into robust, scalable, secure technical solutions.

Strong leadership capability with experience managing technical teams or specialised architecture/design functions.

Excellent communication and stakeholder engagement skills, with the ability to simplify complex concepts.

Proven problem‑solving skills with the ability to identify risks, constraints, and optimal solutions.

Highly regarded

Exposure to regulatory and risk‑driven environments, including strong cyber security considerations

Experience contributing to architecture governance or enterprise standards

Some of our Employment Benefits

Flexible and Hybrid Working – enabling our employees to work in the office and at home

Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave

Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.

Talent Referral Program

Salary Sacrificing via Superannuation

Employee Assistance Program

Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support

Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!

Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.