Continuous Improvement Specialist – Business Systems & Integration

Voted #8 in Best Places to Work 2024

Strong company culture

Australian owned and operated

Location – Melbourne or Adelaide

An opportunity now exists for a Continuous Improvement Specialist – Business Systems & Integration to join Nova’s corporate/internal Continuous Improvement team responsible for delivering business-wide improvement and transformation initiatives. The Continuous Improvement Specialist role applies structured business analysis, user-centred design, and process improvement methods to identify opportunities, define future-state options, and support implementation of practical, sustainable solutions.

About the role:

The role is centred on understanding current state and defining, analysing, and designing improvement options, while retaining responsibility for selected solution build and configuration activities. The position works collaboratively with our IT Teams and contributes to the development of business processes, systems, and practices that enhance organisational performance and client outcomes.

What you will be involved with:

Partner with business stakeholders to deliver improvement and transformation, ensuring alignment with operational needs.

Lead and support discovery activities such as workshops, interviews and data analysis to uncover pain points, inefficiencies, system constraints and to understand current state processes and user needs

Work across business and IT to design and deliver operational solutions that integrate systems, streamline processes, and make effective use of data

Synthesise discovery insights into clearly framed problems, identifying root causes and defining measurable outcomes to inform solution design.

Lead business analysis activities including requirements gathering, process mapping, user-centred design, and options definition to inform decision-making ensuring projects are clearly scoped with defined objectives and measurable outcomes.

Identify solutions that give the best overall benefit to desirability, viability and feasibility enhancing organisational effectiveness, efficiency and client outcomes.

Support the development and application of standards, frameworks, and methodologies that enable a consistent, business-wide approach to continuous improvement, while delivering efficient, process-orientated outcomes regardless of solution type.

Undertake solution build and configuration tasks where appropriate, using enterprise platforms and digital tools (e.g. Microsoft Power Platform, Oracle Cloud ERP, O365) Ensuring solutions are practical, user-focused, and supported by effective change management, training and communication materials.

Build and maintain strong stakeholder relationships across business units to secure buy-in, adoption, and sustainability of improvement initiatives, while actively contributing to a culture that values innovation, learning, and continuous improvement.

What we would like from you:

Demonstrated experience in business analysis, process improvement, and/or business transformation.

Knowledge of design thinking, Lean Six Sigma, or similar improvement methodologies.

Familiarity with agile project management and delivery practices.

Competence in change management practice

Strong systems and data literacy, with experience shaping and delivering solutions that integrate platforms, data, and AI-enabled tools. Able to confidently work across business and technical domains (e.g. SharePoint, Microsoft Power Platform, Copilot, Oracle Cloud ERP, O365)

Strong analytical and problem-solving skills with ability to simplify complex issues.

Excellent communication and interpersonal skills, including stakeholder engagement and facilitation.

Ability to work independently, manage ambiguity, and deliver outcomes in a dynamic environment.

Commitment to fostering innovation, collaboration, and continuous improvement.

Life at Nova – it all adds up!

With people being our point of difference, we deliver on promises, reward good work, champion professional growth and support flexibility, all within a diverse and inclusive culture that recognises moments that matter.

Life at Nova is our collection of employee benefits, designed to meet the many and varied needs of our people.

Just a few of the great benefits you will have access to are:

Generous Parental Leave : Primary Carers receive 20 weeks paid leave; Partner Carers receive 4 weeks. Full superannuation contributions for up to 52 weeks

Professional and Personal Development : Up to $5,000 per year of allowance with PD leave included. Up to $750 per year can be used towards wellbeing such as a gym membership or assets related to well-being activities

Additional Leave : Ranges from - Reserve, Loyalty, Emergency Services, Purchased (up to 2 weeks), and Community Service

Flexibility : We promote a culture that encourages and enables flexible ways of working that support our people

Dress For Your Day : We empower our people to determine their outfit for the activities of the day which allows for personal expression that builds trust

Reward & Recognition Program : Offering exclusive discounts from hundreds of major retailers, helping you to save on groceries, petrol, holidays, and more

Employee Assistance Program : for employees and family members

Annual Nova employee engagement : Great way to connect more broadly and strengthen your internal networks and have some fun!

Wellbeing Hub with access to health and fitness content

Access to Defence Health and Travel Insurance

Free Flu Vaccination annually

Novated Leasing and Salary Sacrifice

Nova Employee Company Share Offer

An inclusive, collaborative, and supportive culture

Social activities throughout the year, we even dress up at times, think Safari – we don’t like to take ourselves too seriously!

You can view the full range of benefits at https://www.novasystems.com/au/careers/life-at-nova-systems

Alternatively for a confidential discussion, please contact Joanne Burns in the Nova Talent Acquisition Team on (08) 8252 7100.

Nova Systems does not accept any recruitment agency solicitation.

Nova Systems is committed to building a diverse and inclusive workplace, where everyone feels safe, valued, and included, where our people are our point of difference.

Nova Systems respectfully acknowledges the Traditional Custodians of the land and waters in which we live and work, and we pay our respects to Elders past, present and emerging. Nova Systems also acknowledges the services of the Aboriginal and Torres Strait Islander people who have contributed to defending Australia and its national interests.

To find out more about our commitment to Reconciliation, please visit our website.

Veteran

Nova Systems is a Veteran Employment Supporter of the Veteran Employment Program. We value the skills Veterans bring and encourage Veterans and Defence partners to apply. Nova supports our Veterans through reserve leave and top-up pay entitlements. No need to tailor the use of Defence language in your resume, we prefer to see this however, please let us know if you need support with your application. We also ensure all applications receive a response and feedback when appropriate.

ITAR

As a Defence security clearance is required for this role, applicants must be Australian Citizens and eligible to obtain and maintain an appropriate clearance. International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. To learn more, please visit: www.defence.gov.au/security/clearances

NOVA SYSTEMS

Nova Systems is Australia’s largest privately-owned Defence company with global reach. We are leaders in capability assurance and systems integration solving complex challenges in innovative ways.

We are relied on to develop and test capabilities critical to national security and safety. We are trusted to integrate mission systems solutions and develop software and products that protect lives every day.

For 25 years, Nova has brought a different perspective. From national Defence and essential services to border control and cyber security, these are the challenges we partner with our clients to anticipate, understand, and solve. We have strategically located offices in Australia, New Zealand, the United Kingdom, Ireland, Norway, and Singapore.

But what makes Nova Systems truly unique, is our people. Nova Systems is where the best and brightest minds come together to challenge, collaborate, and innovate. At Nova Systems, we see things differently.