Director of Operations - Chatham site

At Canadian Mental Health Association Lambton Kent a diverse, inclusive, and equitable workplace is one where all employees, volunteers, students and clients, whatever their gender, race, ethnicity, creed (religion), national origin, age, sexual orientation or identity, education or disability or any protected ground under the Human Rights Code, feel valued and respected. We are committed to a non-discriminatory and unbiased approach to inclusion including practice, environment and communication channels. We respect and value diverse life experiences and cultures and work to ensure that all voices are valued and heard.

Reporting to the CEO, the incumbent will be responsible for the following functions:

Qualifications:

Provides overall clinical leadership and operational oversight to all programs and services at Chatham Kent sites.

Manages direct reports including but not limited to: delegation of work and establishing job performance measures, day-to-day supervision, equity of opportunities, managing performance, coaching, conducting performance appraisals, etc.

Development of staff through modeling, coaching and training opportunities.

Provides leadership to Management regarding effective utilization of human resources.

Monitors site operational budgets developed in conjunction with the finance team.

Provides mandatory reporting to the Board Quality Committee.

Develops and participates in the implementation of operational goals to meet the strategic objectives of the organization; Monitors progress and goal attainment.

Develops in conjunction with the CEO and the leadership team the Operations Plan for the organization.

In coordination with Leadership and Decision Support develops organizational performance measurements to monitor attainment of operational goals and objectives.

Serves as the organizational resource or delegate to internal and external advisory committees, task forces and community projects, including acting as a liaison with CKOHT, CKHA and other community partners as required.

Develops collaborative working relationships with funders, partners etc., or provides leadership through direct reports to this process.

Education required:

Graduate degree in Social Work or related discipline with a current registration, Master’s Degree in Nursing with current registration with the College of Nurses of Ontario, a Registered Social Worker or Registered Nurse with current registration.

A minimum of 5 years of management experience in a community health or community mental health service delivery organization.

Certification in Healthcare Management, leadership, or clearly demonstrated experience at a senior management level would be considered an asset

Valid drivers licence and access to a vehicle

Preference will be given to a qualified candidate who is proficient in both official languages.

Hours of Work: 35 hours/week 8:30am-5:00pm. Flexible hours are required to meet the position requirements

Salary: Commensurate with experience, inclusive of HOOPP.

Applicants should submit a covering letter and resume by June 8, 2026 on BambooHR

BambooHR

If you require an accommodation, we will work with you to meet your needs. This information is available in an alternative format upon request, to accommodate individuals with a disability. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.