Assistant Manager, Data Quality & Business Analysis

Employment Type: Fixed Term Contract

Contract Duration: 12 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.

With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.

Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.

We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.

We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

You will join the Turbulence Aware NextGen project team, a cross-functional group working to modernize IATA’s turbulence data platform and deliver new data-driven capabilities for airlines. The team works closely with business, technology, vendor, and airline stakeholders to ensure the platform is reliable, scalable, and ready to support future products and services.

What your day would be like

In this role, your day would involve working closely with the Assistant Director and project stakeholders to support the Turbulence Aware NextGen platform migration and delivery of new data-driven features. You would review and document data quality requirements, analyze validation results, investigate data discrepancies, prepare reconciliation and testing evidence, and follow up on open issues with business, technical, vendor, and airline stakeholders. You would also help maintain key project documentation, support testing activities, contribute to dashboards and reports, and ensure that data quality, migration, and feature delivery activities are well documented and traceable.

Key responsibilities would

1. Data Quality Governance & Control

Support the definition and documentation of data quality requirements, including applicable standards, validation rules, business rules, and acceptance criteria, to help ensure the reliable and continuous operation of the Turbulence Aware NextGen platform.

Support the Assistant Director in designing the Data Quality Control Module of Turbulence Aware NextGen.

Support the design of the Quality Control Module and quality KPIs and dashboards for:

1. Airline-provided EDR and ACARS data

2. 3rd party provided supplemental data

3. Output datasets distributed to airline participants

Identify, document, and investigate data anomalies, including root causes and define remediation actions.

Support issue resolution with airlines, developers, infrastructure teams, and internal stakeholders.

Document findings and support the preparation of audit-ready data quality reports.

2. Data Migration Preparation & Reconciliation

Support pre-migration data profiling and baseline validation.

Assist in developing reconciliation frameworks for legacy vs. new platform outputs.

Support validation of data completeness, consistency, timeliness, and accuracy before cutover.

Track and document discrepancies, resolution actions, and sign-off criteria.

Support cutover readiness assessments and post-migration stabilization reviews.

3. Support for Turbulence Aware platform migration and new feature delivery

Support development and validation of new revenue-generating features.

Assist in defining acceptance criteria and validation metrics for nowcast, forecast, and alerting products.

Support testing activities by preparing, documenting, and maintaining test scripts, and help track test execution progress.

Help verify that deployed features meet defined quality, latency, and reliability standards.

Assist in preparing documentation and dashboards for customers' onboarding and commercialization.

4. Documentation & Governance

Maintain comprehensive documentation, including:

o Data dictionaries

o Validation rules

o Test plans and scripts

o Reconciliation reports

o Analytics feature specifications

We would love to hear from you if

1-3 years’ experience in:

Data quality management

Data platform migration

Business analysis in analytics-driven environments

Strong analytical background with ability to assess structured datasets and performance KPIs.

Demonstrated basic knowledge of aviation operations and associated data domains

Familiarity with streaming data and cloud-based architectures is an asset.

Structured thinker with strong documentation discipline and stakeholder management capability.

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!