Business Analyst (Clinical Learning Hub)

Job Title: Business Analyst

Can you describe a time when you turned a complex business need into a clear, actionable solution that delivered measurable impact?

How have you worked with diverse stakeholders to improve a process or system, and what was the outcome?

Location: London / Oxford (Hybrid)

About the Team

The Clinical Learning Hub (CLH) is a multidisciplinary team that develops evidence-based clinical education to support healthcare professionals and staff. We create scalable learning solutions and resources that enhance patient care, safety, and operational effectiveness. We work collaboratively across functions and use innovative approaches to support diverse learning needs.

We welcome individuals who are curious, collaborative, and motivated to contribute to continuous learning and clinical excellence.

About the Role

We are looking for a Business Analyst to support the Clinical Learning Hub by working closely with stakeholders to understand needs, improve processes, and enable data-informed decisions.

In this role, you will translate business needs into clear requirements, contribute to the development of effective solutions, and support the adoption of new tools and workflows, including AI-enabled processes.

Key Responsibilities

Gather, analyse, and document business requirements and processes

Translate requirements into user stories and functional specifications

Support the design and improvement of systems, tools, and workflows

Create clear and accessible documentation for technical and non-technical audiences

Identify opportunities to improve processes using data and best practices

Collaborate with cross-functional teams, including business, IT, and development teams

Evaluate solutions for business and technical fit

Contribute to testing and quality assurance activities

Skills and Experience

Ability to analyse processes and translate needs into clear requirements

Project management, familiarity with Agile or similar ways of working (e.g., Scrum, Kanban)

Understanding of the software development lifecycle

Experience creating process documentation (e.g., As-Is and To-Be)

Strong communication skills, with the ability to work across different teams

Broad technical understanding across various methodologies, platforms, tools and languages.

Experience with UML or similar modelling approaches

Experience with testing or test automation

Relevant certifications or education

If you are interested in the role, please apply with a cover letter and CV.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working in a hybrid way from both the office and at home

Working flexible hours - flexing the times you work in the day

Working with us

Working for you

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days

Health screening, eye care vouchers and private medical benefits

Wellbeing programs

Life assurance

Access to a competitive contributory pension scheme

Long service awards

Save As You Earn share option scheme

Travel Season ticket loan

Maternity, paternity and shared parental leave

Access to emergency care for both the elderly and children

RE CARES days, giving you time to support the charities and causes that matter to you

Access to employee resource groups with dedicated time to volunteer

Access to extensive learning and development resources

Access to employee discounts via Perks at Work