RTSM Project Manager

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RTSM Project Manager

The individual is responsible for the design, development, testing, validation, execution, & maintenance of clinical studies in the RAMOS Interactive Response Technology (IRT) system. Individual is responsible for ensuring data integrity is maintained and driving /implementing continuous improvement across all Clinical Supplies systems. Individual is responsible for oversight of Clinical Studies by non-GSK IRT Vendors.

In this role you will:

Key Responsibilities:

May include supervising staff.

Assess planned studies for suitability for RAMOS IRT system.

Independently configures and manages/maintains complex IRT study designs, possibly those with an international or more complex design, adaptive design, etc.

Proactively identify and communicate issues as well as provide proposed solutions.

May be IRT group business point of contact for technical systems (Randomization and Container Code, Packaging, and Shipping Systems).

Responsible for drafting, amending, & determining gaps in SOPs.

Raise Deviations/Customer Complaints and associated CAPAs. Assist with Helpdesk during daytime hours, when needed, in addition to participating on Helpdesk Stand-by/On-Call rotations (nights, weekends, holidays).

Accountable for identifying, owning, and implementing process improvements and training needs & gaps.

Analyze data and drive/implement continuous improvements.

Provide technical guidance/support to Clinical Development for their outsourced IRT studies.

Lead interactions with RDIT for operational system issues and drive future IRT enhancements.

Develop supply strategy to eliminate stockouts, minimize waste and reduce shipments.

Why you?

Basic Qualifications & Skills:

Understanding of the development process and clinical supplies

Demonstrates fundamental knowledge of PDS - CSC computer systems.

Ability to maintain accurate records and files in accordance with GSK policy, cGMPs, and SOPs

Proven computing skills & experience with various software: Excel, Word, Powerpoint, Visio, MS Project, etc.

Proven ability to work in a matrix team

Ability to work independently

Should be detail-oriented and possess the ability to handle multiple tasks

Ability to train others inside and outside the workgroup in area of expertise

Experience in working with customer relations

Must exhibit excellent oral and written communication skills

Good interpersonal skills

Good planning and coordination skills

Creative and innovative thinking

Strong problem-solving skills

Drive for continuous improvement

Scientific degree or equivalent experience

related experience in IRT or clinical supplies

How to apply

We welcome applications from people with different backgrounds and experiences. If this role speaks to you, please apply and tell us briefly how your skills and experience match the responsibilities and qualifications listed. We look forward to hearing from you.

Closing Date for Applications – 12th June 2026

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Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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