Product Manager - Salesforce

Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company’s success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products, and programs? If so, this role is for you.

We are looking for a Product Manager with deep Salesforce expertise to join our Go-to-Market systems team with the primary objective of managing product backlog, prioritization, design, governance and execution. This role is accountable for shaping and delivering Salesforce-driven capabilities that power customer, opportunity, and revenue workflows globally.

In this role, you will partner with our Operations, Business Stakeholders, Transformation Team, and Commercial Engineering teams to lead the global product strategy and roadmap.

About the Role

In this opportunity as a Product Manager, you will:

Own and drive the Salesforce GTM product strategy and roadmap, ensuring alignment with enterprise business priorities and revenue objectives

Act as a Salesforce domain leader, defining scalable solutions across Sales Cloud and integrated GTM platforms (CPQ, billing, data platforms, etc.)

Lead end-to-end product ownership, from problem definition and solution design through delivery, adoption, and continuous improvement

Define and govern enterprise processes within Salesforce, ensuring data integrity, compliance, and consistent execution across segments

Drive prioritization decisions across competing demand, balancing business impact, technical feasibility, and platform constraints

Partner with Commercial Engineering to define solution architecture across Salesforce and downstream systems

Lead cross-functional alignment across Product, Engineering, Operations, and Data teams to deliver complex, multi-system initiatives

Identify opportunities to modernize the GTM ecosystem through automation, AI, and Salesforce platform enhancements

Establish and track OKRs aligned to Salesforce adoption, process efficiency, data quality, and revenue impact

Serve as the primary escalation point for product-related risks, dependencies, and trade-offs, ensuring timely and informed decision-making

Provide clear, executive-level visibility into roadmap progress, risks, and outcomes

Champion a customer-first mindset by incorporating feedback from Sales, CS, and Operations to continuously improve product experience

Drive consistency and alignment of Salesforce capabilities across all segments and regions

The role requires the candidate to work in 2 PM IST to 11 PM IST and also to be flexible.

Work from office for 3 days in a week (Mandatory)

About You

You're a fit for the role of Product Manager if your background includes:

Bachelor's or master's degree in a technical subject (computer science or engineering discipline) is preferred.

10+ years of experience in Product Management, Product Ownership, or Solution Architecture, with significant experience leading Salesforce-based products at scale

Deep expertise in Salesforce platform (Sales Cloud required) with experience across CPQ, Service Cloud, Data Cloud, or custom implementations

Proven ability to define and deliver enterprise CRM strategies with Salesforce as the system of record

Strong experience with Salesforce data models, integrations, and enterprise system dependencies (e.g., SAP, quoting tools, data platforms)

Demonstrated success driving large-scale, cross-functional initiatives across business and technology organizations

Experience balancing strategic roadmap ownership with hands-on execution and delivery accountability

Strong understanding of end-to-end revenue workflows (lead opportunity quote order billing customer lifecycle)

Ability to translate complex business needs into clear product requirements, design decisions, and prioritized backlogs

Strong stakeholder management and communication skills, with experience engaging senior leadership and managing escalations

Experience operating in Agile environments and delivering within large, matrixed organizations

Strong focus on data quality, governance, and process standardization within Salesforce ecosystems

#LI-GS2

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.