Senior Product Manager

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

MuleSoft Intelligent Document Processing (IDP) brings AI-powered document understanding to the enterprise — enabling organizations to extract, classify, and act on information from unstructured documents at scale. We are looking for a Senior Product Manager to own and drive this product end-to-end, working at the intersection of AI, automation, and enterprise integration.

This is a highly cross-functional role. You will define and execute the roadmap, partner closely with engineering, and coordinate across multiple Salesforce teams. You will also work hand-in-hand with our go-to-market organization to directly support customers.

We are a team that actively embraces AI as a fundamental part of how we work. We use AI tools to accelerate research, sharpen requirements, improve decision-making, and move faster as a team. We're looking for a PM who shares that mindset and brings both the product instincts to build great AI-powered experiences and the hands-on comfort to use AI tools in their daily work.

Key Responsibilities

Define and own the product roadmap, setting a clear vision and prioritizing work that delivers customer and business value.

Partner with engineering to drive execution — translating strategy into well-defined requirements and working through the full development lifecycle.

Coordinate across Salesforce organizations to align on shared service dependencies and deliver a cohesive product experience.

Collaborate with go-to-market teams to support sales motions, customer onboarding, and ongoing customer success operations.

Leverage AI tools to accelerate research synthesis, competitive analysis, and requirements writing — and raise the bar for clarity and quality in everything you ship.

Champion AI-powered workflows that improve how the team discovers insights, prioritizes work, and delivers outcomes.

Act as a trusted product voice in customer interactions, internal reviews, and cross-functional planning.

Qualifications

10+ years of experience product managing technology products, with a track record of owning roadmaps and driving execution.

Strong technical aptitude , comfortable holding your own in discussions with engineers, architects, and data scientists.

Experience building AI powered products.

Proven ability to work cross-functionally across multiple teams and stakeholders to deliver results.

Strong communication and presentation skills.

Preferred Skills

Hands-on experience using AI tools (e.g., LLMs, AI assistants, AI-powered prototyping) to accelerate day-to-day product management work.

Familiarity with intelligent document processing, document AI, OCR, or adjacent enterprise content technologies.

Experience with enterprise integration platforms or workflow automation products.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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