Senior SAP Basis Manager & Architect

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey?

We are seeking a highly experienced Senior SAP Basis Manager to lead the design, architecture, and delivery of SAP landscape services across projects and steady-state operations. This role combines Basis architecture, governance, and delivery management, with accountability for system stability, performance, security, and compliance, working closely with AMS partners and cross-functional IT teams.

The ideal candidate will drive end-to-end ownership of SAP Basis and Security operations, ensuring high availability, optimization, and alignment with enterprise digital transformation initiatives.

Position

Senior SAP Basis Manager & Architect

Location

Hyderabad (SAL) IN

How You'll Create Possibilities

Key Responsibilities

1. SAP Basis Architecture & Strategy

Define and own SAP landscape architecture (S/4HANA, ECC, BW, PI/PO, Solution Manager, BTP integrations, etc.)

Lead architecture decisions for cloud (Azure/AWS/GCP), hybrid, and on-prem environments

Design scalable, resilient, and high-availability solutions including DR strategy (HA/DR, backups, failover)

Drive automation strategy (system refresh, monitoring, patching, deployments)

Ensure alignment with enterprise cloud, security, and infrastructure standards

2. Project Delivery Leadership

Lead SAP Basis activities for implementations, upgrades, migrations (e.g., S/4HANA conversions), and rollouts

Define deployment strategies, cutover planning, and release management

Collaborate with functional, development, and infrastructure teams to ensure end-to-end delivery

Govern integration points (e.g., Salesforce, IoT platforms, middleware)

Ensure adherence to timelines, quality standards, and budgets

3. AMS & Operational Management

Oversee daily SAP operations including:

System monitoring

Performance tuning

Incident/problem management

Transport management

Manage and govern AMS partner teams:

Define SLAs, KPIs, and service quality metrics

Conduct regular service reviews and performance evaluations

Ensure continuous improvement and cost optimization

Drive runbook standardization and automation

4. SAP Security & Compliance Oversight

Provide leadership for SAP security architecture and governance

Ensure compliance with SoD (Segregation of Duties), audit, and regulatory requirements

Oversee:

User access management

Role design and provisioning

Security audits and remediation

Collaborate with GRC / audit teams to implement control frameworks

5. Performance, Stability & Optimization

Own system availability, uptime, and performance SLAs

Lead capacity planning and performance tuning initiatives

Proactively identify risks and implement preventive measures

Drive adoption of monitoring tools (Solution Manager, Focused Run, third-party tools)

6. Vendor & Stakeholder Management

Act as primary point of contact for AMS vendors and SAP partners

Coordinate with:

Infrastructure / Cloud teams

Cybersecurity teams

Application owners

Provide executive-level reporting and dashboards

Manage contractual obligations and vendor deliverables

7. Governance & Best Practices

Define and enforce Basis and security standards, policies, and procedures

Drive ITIL-based service management practices

Ensure documentation, knowledge management, and process maturity

Lead continuous improvement initiatives and innovation programs

What You'll Bring to Our Team

Required Qualifications

Experience

12–18+ years of SAP experience

in SAP Basis leadership/management roles

Experience in SAP architecture design across large enterprise landscapes

Proven experience managing AMS vendors and offshore teams

Strong exposure to S/4HANA programs (upgrade/migration/conversion)

Technical Expertise

Deep knowledge of:

SAP Basis administration (ECC, S/4HANA, BW, CPI or PI/PO, Fiori)

HANA DB administration

OS/DB (Linux, Windows, Oracle, HANA)

Experience in cloud platforms (Azure preferred given your environment)

Familiarity with:

SAP Solution Manager / Focused Run

SAP security & GRC

Transport and release management tools

Leadership & Functional Skills

Strong people and partner management skills

Excellent stakeholder communication, including senior leadership

Ability to balance strategic thinking and hands-on problem solving

Experience in global delivery models

Key Success Metrics

System uptime and availability (SLA adherence)

Incident reduction and MTTR improvement

Successful project delivery (on-time, on-budget)

Security compliance and audit outcomes

AMS partner performance and cost efficiency

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com