Strategy & Performance Analyst

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Strategy & Performance Analyst supports the Managers in executing key country-level and global initiatives. The role ensures strategic priorities translate into execution through cross-functional coordination and performance tracking. It delivers actionable insights to leadership, enabling data-driven decision-making and business alignment.

Key responsibilities

Contribute to the design and execution of strategic initiatives, ensuring clear alignment with business goals and measurable progress over time.

Conduct business analysis to support business case development and country-level prioritization.

Conduct strategic research and competitive benchmarking to inform decision-making and uncover growth opportunities.

Design and maintain dashboards and reports to support deeper analysis, standardize reporting processes, and ensure data accuracy.

Document recurring processes that enable consistent performance tracking.

Assist in the preparation of materials for internal business reviews, planning cycles, and leadership updates.

Identify and implement process improvements to enhance operational efficiency and scalability.

Qualifications

Bachelor’s degree in Finance, Quantitative Sciences, Economy, Engineering, Business or similar.

3+ years of experience in strategy and operations, management consulting from top-tiers firms preferred.

Strong analytical and data driven; proficiency in Excel, SQL and PowerPoint is required. Familiarity with BI tools (e.g., Looker, Tableau, Power BI) is a plus.

Communication skills for effective collaboration.

Self-driven and results-driven, willing to work in a dynamic, high-change environment.

Experience working with cross-functional teams and managing complex projects.

Demonstrated ability to work cross-functionally and drive alignment across teams.

Comfortable with ambiguity and energized by building from scratch.

Benefits

100% Company-funded Health and dental and vision discount plan for employees and immediate family members.

Life insurance.

Phone finance, Headphone, home office equipment and wellness perks.

30 days of Christmas bonus.

20 days paid Vacation.

50% Vacation premium.

13% Saving funds.

$2,000 MXN monthly grocery coupons.

$2,000 USD annual Co-working Travel perk.

$2,000 USD annual Professional Development perk.

PayJoy Principles

Finance for the next billion Ownership Break Through Walls Live Communication Transparency & Directness Focus on Scale Work-Life Balance Embrace Diversity Speed * Active Listening

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.