Marketing Account Manager
About the role
Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)
Full-Time | Remote | U.S. Business Hours
About the Role
We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.
In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.
You’ll work directly with leadership while coordinating:
✅ Email marketing campaigns
✅ Client communication
✅ Website updates
✅ SEO support
✅ Reporting & analytics
✅ Workflow management
This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.
What You’ll OwnClient Relationship Management
Serve as the main point of contact for client accounts
Manage communication through:
Slack
Zoom/video calls
Lead recurring client meetings and strategy check-ins
Maintain strong relationships with executive-level stakeholders
Ensure clients feel informed, supported, and confident in delivery progress
Email Marketing Campaigns
Build and manage campaigns using:
Mailchimp
HubSpot
Klaviyo (nice to have)
Write and edit:
email copy
subject lines
campaign messaging
Manage:
audience segmentation
scheduling
campaign launches
Monitor:
open rates
click-through rates
engagement metrics
Share performance insights and recommendations with clients
Website & Content Management
Update and manage website content using:
WordPress
CMS platforms
Ensure websites remain:
accurate
updated
aligned with campaigns and branding
Coordinate content and landing page updates when needed
SEO & Performance Support
Conduct SEO audits and keyword research using:
Ahrefs
Semrush
Monitor keyword rankings and website performance improvements
Support optimization efforts for visibility and traffic growth
Reporting & Analytics
Analyze marketing performance using:
Google Analytics (GA4)
campaign reporting tools
Translate marketing data into:
clear reports
actionable insights
client-friendly summaries
Track campaign performance and account health consistently
Workflow & Project Coordination
Coordinate tasks across:
leadership
clients
internal marketing teams
Convert feedback into clear action items and priorities
Ensure projects remain:
organized
on schedule
moving forward efficiently
Maintain visibility into deliverables and deadlines
AI & Productivity Tools
Use tools like:
ChatGPT
Claude
AI writing/research tools
Improve workflow efficiency for:
research
reporting
campaign content
communication
Required Experience & Skills
3+ years of experience in:
marketing account management
client-facing marketing roles
agency account management
Strong experience with:
Mailchimp
WordPress
Ahrefs or Semrush
Google Analytics (GA4)
Strong written and verbal English communication skills
Excellent organization and project management ability
Comfortable managing multiple accounts and priorities simultaneously
Experience working with executive-level or high-profile clients preferred
Comfortable using:
Google Workspace
Slack
messaging/collaboration tools
Nice to Have
Experience with:
HubSpot
Klaviyo
Canva
Adobe Express
Familiarity with:
Google Ads
Meta Ads
paid media coordination
What Makes You a Great Fit
Strong communicator and relationship-builder
Highly organized with excellent follow-through
Proactive and solutions-focused
Comfortable working independently in remote environments
Able to balance client expectations with operational execution
Detail-oriented while managing multiple campaigns and accounts
What a Typical Day Looks Like
Responding to client messages and coordinating priorities
Hosting or preparing for client meetings
Launching or optimizing email marketing campaigns
Updating website content in WordPress
Reviewing SEO performance and analytics data
Preparing reports and campaign summaries
Coordinating internal tasks to ensure deliverables stay on track
In short:
You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.
Key Success Metrics (KPIs)
Client satisfaction and retention
Timely completion of campaigns and deliverables
Email engagement performance (open/click rates)
Accuracy and organization across client accounts
Quality of reporting and actionable insights
Strong communication and responsiveness
Why This Role Stands Out
Direct ownership of client relationships and marketing execution
Opportunity to work closely with leadership and executive-level clients
Exposure to:
email marketing
SEO
analytics
content management
campaign coordination
Remote flexibility with fast-moving marketing environments
Opportunity to grow into senior client success or marketing leadership roles
Interview Process
Initial Phone Screen
Video Interview with Pavago Recruiter
Client Interview
Offer & Onboarding
If you:
Enjoy managing client relationships
Thrive in organized, fast-moving marketing environments
Love balancing communication, campaigns, and coordination
Want a role with ownership and growth potential
This role is a strong fit for you.
Questions about this role
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What's the typical salary for Marketing in Mexico?
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