Workplace Experience Coordinator

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the role

We build a welcoming workplace in our Vitória office, so you will play a key role in supporting daily operations and engagement actions that inspire our office team. We are looking for an enthusiastic professional with a positive, proactive attitude. You should be eager to learn, solutions-oriented, and ready to help our workplace run flawlessly every day.

What you'll do:

Manage all internal and external visitors, ensuring they receive a warm, friendly welcome and a high level of service upon arrival.

Act as the primary on-site contact for office employees regarding daily workplace needs.

Assist with the routine purchase, procurement, and inventory tracking of office supplies.

Coordinate food, beverage, snacks, and daily necessary items for the office kitchen and common areas.

Manage meeting rooms and the conference area to ensure they are tidy and fully functional.

Provide hands-on logistical and administrative support for both on-site and virtual company events.

Help monitor daily office maintenance, supervise local vendor visits, and report facility issues.

Help organize receipts and invoices to create expense reports that support the area's budget process.

Assist with routine administrative tasks, including courier packages, post, and travel or taxi bookings.

Who you are:

A Bachelor’s degree (or currently studying toward one) in Administration, HR, Hospitality, or a comparable field.

Professional experience in hospitality, service, reception, or office administration.

A natural instinct for providing great customer service and a passion for making things happen.

A driven, positive, and “people person”; attitude with an eye for detail.

A global mindset to successfully work with and engage a diverse, distributed team.

Good foundational ability in Microsoft Office (Word, Excel, PPT) and Google Suite (Gmail, Calendar, Sheets, Docs).

Creative, hard-working, and never reluctant to roll up your sleeves to get things done.

The ability to adapt quickly and handle multiple tasks simultaneously in a fast-paced environment.

Fluent communication skills in English, both verbal and written.

Our perks and benefits:

Bradesco health and dental plan, for you and your dependents, with no co-payment cost;

Life insurance with differentiated coverage;

Meal voucher and supermarket voucher;

Home Office Allowance;

Wellhub - Platform that gives access to spaces for physical activities and online classes;

Trustly Club - Discount at educational institutions and partner stores;

English Program - Online group classes with a private teacher;

Extended maternity and paternity leave;

Birthday Off;

Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;

Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.