Senior Billing Analyst

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Senior Billing AnalystWork Dynamics

What this job involves

Reporting to the Assistant Manager, Travel Billing. Provides support to travel billing team ensures data provided is in order and on timely basis.

MAJOR RESPONSIBILITIESResponsibilities include:

Be a point of contact for all travel billing related queries Accounting team, Tax team, AP team, TERA and Vendor management team.

Support card team on queries related to CTA/BTA Air travel transactions

Support PO creation

Reconciliation of CTA/BTA statements, refunds and cancelled/unutilized tickets.

Vendor dispute resolution and follow ups

Ensure compliance, audit and cost savings

Assisting in vendor setup and global entity setup

Support regional team on Travel Billing Related Initiatives

Analytical skills, problem solving, MS (excel, word,); good communication (written and verbal) in English

Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for

Education and experience

Experience in travel management

Understanding of travel procurement, travel RFPs/tenders in various categories; ability to analyze travel data reports

Familiarity with pricing and contracts with travel suppliers

Innovative thinking and bias for action balanced with a strong customer and quality focus

Good relationship building with internal customers and suppliers

Utilize professionalism in dealing with senior professionals inside the company

At least 5 years in travel related industries (travel management company, hotel, airline)

Education: Minimum Diploma

A relationship builder

Client Satisfaction and cost effectiveness;

Continuous improvement in the following: - Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.

Other Personal Characteristics

Demonstrated superior people management skills – ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels

Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

Passion for quality – has an eye for detail to make sure the best delivery of services

Self-motivated; confident & energetic

Ability to effectively deal with stressful situations

Flexible – able to adapt to rapidly changing situations

Strongly goal-oriented – able to focus on meeting all performance targets

Is a team player – able to cooperate and work well with others to meet targets

Proven ability to initiate and follow through with improvement initiatives

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply Today!

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.