Localization Project Manager - Korean speaker

Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance, printing files for jobs

Identify/understand project requirements

Manage simple and complex projects:

o Placing jobs, setting up jobs; calculating and assigning budgets

o Identifying best vendors for the accounts, contacting vendors, negotiate deadlines, and prices

o Creating purchase orders

o Conduct final eye and project delivery upon graduation on regular, special and sample projects

o Final check of deliverables against initial instructions

o Billing: contact vendors to resolve issues such as invoice/word count discrepancies; data entry

Create and track schedules for individual projects and departments

Log costs, scores, and general job information onto spreadsheets

Create project plans for internal and external use

Maintain relationships with vendors: identify, recruit, engage and train vendors for accounts

Identify and set up linguistic teams

Follow-up with vendors, contact Vendor Management team with any requests, vendor calendar management, expansion of vendor selection and creation of potential vendor lists

Manage, create and maintain specific accounts Translation Memory & Glossary

Create and maintain reference material

File preparation: format using .doc, PDF and .xls files; importing images into Word documents, PPT, etc.

Communicate with clients and attend client calls when required

Analyze client feedback/root cause and drive appropriate actions

Assist, support and manage Compliance Report investigations

Actively participate in the implementation of preventive actions

Actively participate in the creation of immediate corrective and preventive actions

Share knowledge and expertise with internal and external stakeholders

Suggest improvements and innovation for existing processes

Solve technical issues in collaboration with the appropriate support team

Identify root causes and communicate findings to the rest of the team

Handle escalations

Identify and anticipate risks (severity, likelihood, early detection)

Communicate potential failure modes to stakeholder

Act to avoid identified failure modes

Support training trainees (e.g. non-linguistic final eye graduation)

Support trainees, Project Assistants and Project Coordinators managing basic jobs

Liaise with internal Machine Translation team for set-up and training

Utilize internal technology effectively

Aid Project Coordinators and other Project Managers in daily tasks as needed

Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Compensation & Benefits

Annual salary (4.0M-4.2M JPY + performance based bonus after the 2nd year)

Full social insurance coverage

Transportation allowance (up to JPY 30,000 per month)

Working Hours & Holidays

Monday to Friday, 8 working hours between 9:00 AM and 7:00 PM, plus a 1-hour break

2 days off per week (weekends and public holidays)

Paid leave (15 days in the first year), birthday leave, bereavement leave, childcare leave, and sick leave

Employment Type

Fixed-term contract in the first year (including a 6-month probation period), with the possibility of transitioning to a permanent position from the second year upon mutual agreement

During the contract period, salary, social insurance, and paid leave are equivalent to those of permanent employees

Others

Non-smoking office

Office location: Nishi-Shinjuku, Tokyo, Japan

Work visa support is available

Annual health check-up (once per year)

Free drinks (water, tea, coffee, juice, soup, etc.) and snacks available in the break room

Fresh fruit provided twice a month

Annual volunteer hiking event, as well as seasonal employee engagement events

Excellent verbal and written communication skills in Korean and English

Ability to building relationships with clients and co-workers

Exceptional problem solving/critical thinking skills

Flexibility and adaptability, ability to work with efficiently in a changing business environment

Excellent interpersonal skills to build relationships at all levels of the organization and externally, with vendors

Ability to effectively multitask in order to simultaneously execute multiple projects

Good organization skills. Ability to prioritize and orientation on results

Ability to maintain professionalism and focus under pressure and tight deadlines

Excellent time management skills and the ability to coordinate other’ stakeholders time

Capacity to work independently, take active measures to solve problems and commit to a high level of service

Proven track record of meeting deadlines and delivering results

Minimum Bachelor’s degree or its equivalent or relevant working experience

Typically requires 2 years of related work experience or at least 1 year of experience as Project Coordinator in the company