Application Engineer, Supply Chain Technology

About the Team

The Supply Chain Technology team within OpenAI’s Enterprise Platform & Technology builds and scales the systems and data architecture that power our core supply chain operations. We enable operational agility, visibility, and execution across planning through fulfillment and partner operations. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering better decisions, reliable operations, and sustainable growth as OpenAI evolves.

About the Role

We are seeking a Senior Application Engineer, Supply Chain Technology to lead the design, implementation, and evolution of our global supply chain systems landscape. This role will serve as a senior hands-on expert across Oracle Fusion SCM, owning solution architecture and implementation inside Oracle while helping define how the broader supply chain technology ecosystem integrates with it.

This is a highly cross-functional role that requires deep expertise in Oracle Cloud SCM modules, strong experience implementing solutions through configuration, customization, scripting, and Oracle-native integration capabilities, and the ability to partner closely with Supply Chain, Engineering, Finance, Procurement, and external partners to enable scalable, auditable, and resilient processes. This person will act as the primary Oracle point of contact for engineers building custom applications and external integrations, providing expert guidance on how and when those solutions should integrate with Oracle.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will

- Lead Oracle Cloud SCM architecture ideation, establish design direction, and define scalable application and integration patterns across the supply chain landscape.

- Design, configure, implement, and enhance solutions within Oracle Fusion SCM, including use of standard capabilities, customizations, scripting, APIs, and Oracle-native extension patterns.

- Own solution design across core processes spanning planning, procurement, inventory, logistics, manufacturing, order management, and partner connectivity.

- Lead the design, implementation support, and configuration of Oracle Cloud supply chain solutions, ensuring alignment with business requirements and long-term architectural direction.

- Serve as the Oracle subject matter expert for engineers building custom applications and external integrations, advising on system capabilities, data models, integration touchpoints, and the right architectural patterns for building around Oracle.

- Drive integration and data architecture for external partners including contract manufacturers, 3PL warehouses, freight forwarders, carriers, and retail / B2B customers.

- Translate business requirements into scalable functional solutions, technical designs, process flows, and implementation patterns that align with long-term architectural direction.

- Drive architecture improvements that reduce process variation, close control gaps, improve process agility, and create measurable business value.

- Support accountability for data migration, testing, deployment readiness, production support, issue triage, and change control across business-critical supply chain applications.

- Lead preparation of key documentation including business requirements, functional specifications, configuration guides, user guides, UAT definitions, and success metrics.

- Partner across business and technical teams to influence decisions, build trust, and deliver high-quality outcomes on time and within scope.

You might thrive in this role if you

- 10+ years of experience in supply chain systems, enterprise applications, ERP platforms.

- Deep hands-on expertise across Oracle Fusion SCM modules, including configuration, solution implementation, and platform-level design.

- Strong experience designing and implementing solutions inside Oracle using configuration, extensions, scripting, APIs, and related Oracle capabilities.

- Strong domain expertise across planning, procurement, manufacturing, inventory, logistics, order management, and broader supply chain operations.

- Strong understanding of Order to Cash and Procure to Pay process flows and how they intersect with upstream and downstream enterprise systems.

- Experience working with external supply chain partners such as contract manufacturers, 3PLs, freight forwarders, carriers, and retail / B2B customers.

- Proven ability to act as a senior Oracle design authority for business stakeholders and engineers building custom applications and external integrations.

- Strong experience defining complex application, data, and integration designs across enterprise systems landscapes.

- Experience supporting testing, cutover, change control, and production issue resolution for business-critical systems.

- Excellent communication, problem-solving, and stakeholder management skills, with the ability to influence both technical and non-technical partners.

- A track record of delivering high-quality outcomes while meeting time, budget, and business commitments.

- Experience working in fast-growing, global companies with complex operational and systems needs.

Nice to Have

- Experience with Oracle Integration Cloud, Workato, or similar middleware platforms.

- Familiarity with adjacent platforms such as PLM, WMS/TMS, Databricks.

- Exposure to agentic AI and automation in Supply Chain Domain.

Workplace & Location : SF

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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