Design Operations Specialist

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About the Role

The Design Operations Specialist is a foundational role embedded within the Brand Creative team at Upstream Studios — GitLab's full-stack experience organization, where research, design, engineering, documentation, and brand come together to shape how customers experience GitLab. In this role, you will support the day-to-day operational needs of Brand Creative — helping ensure that projects are organized, workflows run smoothly, and nothing falls through the cracks. You will work under the guidance of senior team members to build foundational skills in creative operations, contributing to a team that produces world-class brand experiences across content design, ebooks, print design, brand design, and more.

This role reports to the Director, Brand Creative.

What You'll Do

Support daily project intake by logging requests, gathering briefs, and routing work to the appropriate team members

Maintain project trackers and status dashboards to keep the team informed of progress and upcoming deadlines

Assist in building project timelines and workback schedules under the guidance of senior team members

Coordinate scheduling for stand-ups, kick-offs, and review meetings

Help manage asset libraries and shared resources, ensuring files and templates are organized and accessible

Support vendor and contractor coordination by tracking deliverables, invoices, and communication logs

Document processes and procedures as directed, contributing to the team's operational knowledge base

Identify bottlenecks or blockers in active projects and surface them promptly to senior team members

Use AI tools to assist with routine tasks such as drafting briefs, summarizing project updates, and organizing intake information

What You'll Bring

1–2 years of experience in a creative or design project coordination role

Familiarity with project management tools (e.g., Asana, Monday.com, Workfront, or similar)

Basic understanding of creative production workflows, including content design, ebooks, print design, and brand design

Awareness of AI-powered productivity tools and openness to incorporating them into day-to-day work

Highly organized with strong attention to detail

Comfortable working in a fast-paced, remote-first environment

Eagerness to learn and grow within design operations

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$90,000—$110,000 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-being

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and Development Fund

Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.