Director, Operations Program Management

ABOUT THE ROLE

Peloton is seeking a proactive and collaborative Director of Operations Program Management (OPM) to guide the execution of strategic operations programs. This role is essential for enabling operational efficiency, supporting cross-functional teams, and ensuring the successful delivery of projects within scope, timeline, and budget. The ideal candidate will bring a demonstrated history in operations management, inclusive leadership skills, and experience executing complex programs within a fast-paced environment. This role involves some travel to ensure global alignment and partnership.

YOUR DAILY IMPACT AT PELOTON

Develop and implement strategic operations programs that align with Peloton’s long-term vision

Provide guidance and mentorship to the OPM team, fostering a culture of collaboration and continuous learning

Partner with senior leadership to define program priorities, goals, and success metrics

Oversee the planning and delivery of multiple operations programs, ensuring they support strategic objectives

Create comprehensive program plans, including timelines, milestones, and risk mitigation strategies

Monitor progress and facilitate solutions to ensure successful, high-quality outcomes

Work closely with teams across Supply Chain, Manufacturing, Quality, Engineering, and Finance to ensure seamless program integration

Manage the PFEP (Plan for Every Part) process to optimize inventory and material flow

Maintain detailed plans for parts, focusing on accurate forecasting and logistics

Facilitate transparent communication across teams to support collective program success

Act as a key point of contact for stakeholders, providing regular, clear updates on performance and milestones

Establish and track key performance indicators (KPIs) to evaluate and improve program effectiveness

Conduct regular reviews and share insights with leadership regarding risks and opportunities

Support continuous improvement initiatives to enhance team performance and operational flow

Manage program budgets to ensure thoughtful and effective use of resources

Coordinate the allocation of personnel, balancing team workload and well-being

Mentor and grow a diverse team of program managers, providing clear pathways for professional development

Guide the sustaining process as part of the Product Lifecycle Management (PLM) to ensure long-term product health

Collaborate with development teams to incorporate user feedback into product enhancements

YOU BRING TO PELOTON

Experience managing complex, large-scale programs within manufacturing and/or supply chain environments is required.

Bachelor’s degree in Operations, Business, Engineering, or a related field (or equivalent professional experience)

10+ years experience in operations management, with a 5+ years history of leading teams and people

A deep understanding of project management methodologies and collaborative tools

Effective leadership and interpersonal skills with an ability to build trust across departments

Strategic thinking skills and the ability to deliver results in an evolving environment

Proficiency in program management software and data-informed problem-solving

Strong organizational skills and the ability to manage multiple priorities effectively

A commitment to building and maintaining inclusive, professional relationships with stakeholders

Proficiency in Microsoft Office Suite and modern project management platforms

#LI-SS1 #LI-Hybrid

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

Medical, dental and vision insurance

Generous paid time off policy

Short-term and long-term disability

Access to mental health services

401k, tuition reimbursement and student loan paydown plans

Employee Stock Purchase Plan

Fertility and adoption support and up to 18 weeks of paid parental leave

Child care and family care discounts

Free access to Peloton Digital App and apparel and product discounts

Commuter benefits and Citi Bike Discount

Pet insurance and so much more!

Base Salary Range

$215,800—$274,900 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.