Payments Fraud Investigator
At a glance
Highlights
- Impactful role safeguarding global financial ecosystem
- Lead cross‑functional fraud risk projects
- Opportunity to work with Stripe’s extensive analyst network
Heads up
- Travel up to 10% of the year
Why this role might suit you
A candidate with strong analytical abilities and experience in fraud investigations will thrive in this role, leveraging data‑driven insights to shape risk strategies at a leading fintech platform.
Skills
About the role
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business.
What you’ll do
As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs.
Responsibilities
Analyze high risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
Lead root cause analyses to identify gaps in current systems, policies and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders
Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network
Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks
Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
3+ years of experience conducting complex investigations
1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders
Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges
Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements.
User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset
Ability to travel to vendor locations for up to 10% of the year
Preferred qualifications
Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud
Experience investigating and mitigating card testing and account takeover attacks
Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows
Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
Questions about this role
How do I apply to this Payments Fraud Investigator role at Stripe?
Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.
What's the typical salary for Risk Analyst in United States?
Compensation for Risk Analyst roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Risk Analyst hub for United States medians across recent openings.
How fast does AI Applyd auto-apply?
Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.
What ATS does Stripe use?
AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, LinkedIn Easy Apply, and most other ATS platforms. If we can submit through the platform, we do.
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.