Director, Sales Tools & Content Management, US Commercial Bank

Application Deadline:

06/08/2026

Address: 320 S Canal Street

Job Family Group: Customer Solutions

Role Purpose

The Director, Sales Tools & Content Management owns the end‑to‑end strategy and execution of sales tools and enablement content for US Commercial Bank. The role ensures the design and integration of scalable, intuitive sales solutions within core platforms, ensuring that sellers can execute efficiently within their day‑to‑day workflows.

This role connects content design, digital content management, and sales solution implementation to drive seller effectiveness, productivity, and business results within the US Commercial franchise.

Key Responsibilities

Sales Tools & Platforms enablement

Define and execute a sales tool and platform strategy aligned to business priorities and front‑line sales workflows

Translate business needs into practical, scalable sales solutions and digital capabilities

Lead implementation of new tools, features, and enhancements with a focus on speed to value and measurable impact

Ensure enablement assets are role‑based, practical, and easily discoverable within core sales workflows

Ensure readiness through playbooks, toolkits, and just‑in‑time learning assets

Sales content management

Own content lifecycle management, including standards, governance, and ongoing optimization in accordance with the risk management framework.

Reduce redundancy and low‑value materials by establishing clear ownership, review cadences, and retirement processes

Ensure content is designed for usability, actionability, and scalability, not just information delivery

Oversee the digital organization, tagging, and maintenance of sales content across enablement platforms

Use data and usage insights to continuously improve content structure, accessibility, and relevance

Partner with key stakeholders to ensure sales content and enablement solutions are embedded into core sales platforms to support seller workflows and adoption.

Sales Solution Implementation & Enablement

Drive deep integration of enablement solutions into core platforms

Partner with Product, Marketing, Sales Enablement, and Technology to translate strategy into usable sales solutions

Lead the implementation of new tools and content approaches, ensuring adoption readiness and seller impact

Enable strong field adoption through embedded learning, reinforcement, and clear change communication

Qualifications

Typically 9+ years of relevant experience and post-secondary degree in a related field or equivalent experience

Deep expertise in sales platforms, CRM ecosystems, and digital enablement technologies

Proven ability to lead tool adoption, platform transformation, and workflow integration initiatives

Strong understanding of sales processes and front-line seller needs in a commercial banking context

Core Skills & Capabilities

Expertise in:

Sales platforms (e.g., Salesforce, Seismic) and ecosystem integration

Product delivery, Agile development, and solution implementation

Data-driven decision making, usage analytics, and performance measurement

Stakeholder leadership across Sales, Technology, Product, and Marketing

Advanced proficiency in:

Information architecture and platform design

Change management and adoption strategy

Design thinking with a focus on user experience and workflow optimization

Digital fluency and tool innovation

Content design, technical writing, and storytelling

Multimedia and visualization tools

Leadership & Impact

Drives a platform, tool-enabled sales culture

Balances innovation with governance, risk management, and scalability

Leads cross-functional teams to deliver measurable improvements in seller productivity and business performance

Salary:

$164,400.00 - $285,600.00

Pay Type: Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards