Director, Strategy and Operations

ABOUT THE ROLE

Peloton is undergoing a pivotal transformation in how Enterprise Technology (ET) operates—moving beyond "keeping the lights on" to becoming a trusted, strategic partner that enables the business to move faster, smarter, and more securely. As the Director of Strategy & Operations, you will be the primary engine driving this transformation.

You will act as the "Chief of Staff" for the CIO organization, bridging the gap between high-level strategy and operational execution. You will be responsible for maturing our operating model, establishing a unified technology fabric, and ensuring that our "Top 25" initiatives—from AI-powered innovation to global supply chain tech—are delivered with excellence. You will be at the forefront of Peloton’s digital future. This role gives you the authority to reshape our internal operating model, ensuring that our foundation is as high-performance and innovative as the products we deliver to our members.

YOUR DAILY IMPACT AT PELOTON

Lead the Enterprise Technology Program Management Office (ETPMO) to oversee complex, cross-functional initiatives. You will track deliverables across functions (Finance, Supply Chain, HR, etc.) to ensure strategic alignment and timely execution

Build and manage the ET Monthly Business Review (MBR) process. You will define and track key performance indicators (KPIs) related to spend, system stability, technical debt reduction, and team productivity

Partner with the CIO and ET leadership to develop and maintain the Enterprise Tech Roadmap. You will ensure IT priorities are aligned with broader business goals, focusing on "Fueling Growth" and "Operations Excellence"

Act as a "Relationship Manager" and "Integration Advisor," building trust through transparency and proactive engagement with business unit leaders

Serve as a Culture Champion, designing and leading team-building activities that foster a "One Peloton" mindset. You will lead efforts to evolve the ET team from "Tech Providers" to "Business Thinkers"

Manage the projected spend for the CIO organization (including InfoSec and Product Systems) and track YTD savings against budget

YOU BRING TO PELOTON

12+ years in Operations, Strategy, or Technical Program Management, with a focus on supporting large-scale enterprise technology organizations

Proven track record in building and scaling a PMO, managing multi-million dollar budgets, and establishing managed services with strict SLAs

Familiarity with the technology needs of global business footprints, including manufacturing, warehousing, and administrative functions

Understanding of how to integrate AI and automation into business workflows to simplify complexity and unlock value

Exceptional executive-level reporting skills, with the ability to present complex operational data to the C-suite

You can translate a vision like "Code to Competitive Edge" into a concrete, executable plan with clear milestones and owners

You excel at connecting systems, data, and teams to create a unified technology ecosystem

You believe in "Enhancing Explainability" and use statistical forecasting and data insights to drive decision-making

You are comfortable leading through ambiguity and are passionate about maturing organizational processes from "reactive" to "strategic"

#LI-DD1 #LI-Hybrid

#LI-DD1 #LI-Remote

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

Medical, dental and vision insurance

Generous paid time off policy

Short-term and long-term disability

Access to mental health services

401k, tuition reimbursement and student loan paydown plans

Employee Stock Purchase Plan

Fertility and adoption support and up to 18 weeks of paid parental leave

Child care and family care discounts

Free access to Peloton Digital App and apparel and product discounts

Commuter benefits and Citi Bike Discount

Pet insurance and so much more!

Base Salary Range

$244,000—$310,900 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

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