Enterprise Renewals Manager

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Position Description: We are seeking a high impact, strategic thinking Enterprise Renewals Manager to lead renewals in the Northeast Region. In this role, you will own the end-to-end renewal lifecycle, ensuring long-term retention while identifying and executing expansion opportunities within complex, high dollar contracts. You will work closely with internal resources to develop strategies to attain successful customer renewals and maximize customer usage.

Job Duties and Responsibilities:

Manage all aspects of the subscription renewal process for a defined set of customers to ensure continuous access to Okta products and services, drive long-term agreements, and maintain and grow Okta revenue.

Identify "at-risk" signals and build mitigation strategies 9-12 months prior to renewal.

Confidently present ROI and business impact to c-level executives, shifting the conversation to true business outcomes.

Maintain a high degree of forecast accuracy both annually and quarterly for your book of business.

Convey the value proposition for Okta product subscriptions, technical support, and other services.

Collaborate with the assigned Customer Success Manager and Account Executive to develop and execute renewals strategy, improve product adoption, and address risk in the business

Lead pricing strategy and negotiations.

Provide timely proposals and quotes in line with terms of customer and/or partner agreements

Work closely with finance and legal teams to ensure all contracts meet customer and Okta needs

Track and maintain customer data and renewal information in Okta systems, including Salesforce.

Work on assigned projects and take initiative to improve the way our team operates

Minimum REQUIRED Knowledge, Skills, and Abilities:

5+ years of experience in renewals, account management or equivalent customer facing role

Executive presence and the ability to synthesize complex renewal data into actionable insights for Regional Sales Leadership

Proven experience operating cross-functionally with Customer Success leadership to drive regional retention goals

Comfort negotiating complex, enterprise license agreements

Ability to tactfully close deals with a high degree of integrity and independence

Proven influencer and negotiator

Highly organized with strong attention to detail

Strong oral, written and presentation skills

Ability to organize, prioritize, complete activities and meet deadlines on a daily basis

Experience recording information in Salesforce or similar CRM system preferred

Team player who enjoys assisting where needed and finding ways to help

High activity level, enthusiastic, self-motivated, tenacious

4 year college degree or equivalent business experience

#LI-Remote

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Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$138,000—$208,000 USD

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