Solutions Engineer, ASEAN

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About the Role

Verkada is looking for a Solution Engineer in Singapore with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. You'll partner directly with Account Executives to the Verkada footprint upmarket into Fortune 500 companies across ASEAN. Responsibilities include directly interfacing with customers, partners and stakeholders throughout the sales process, analysing business and technical requirements, overcoming technical objections, assisting customers in designing deployments with Verkada products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while driving impactful results for the company.

We are committed to a thriving in-office culture. This role requires that you be on-site at our Singapore office 5 days a week.

What You'll Do

Be the trusted technical advisor to key customer stakeholders including C-level executives, Directors of IT, Security Leaders, Loss Prevention teams, Network Engineers and other technical decision makers

Act as the Verkada subject matter expert across the full Verkada suite of products and articulate the value-added benefits to customers throughout the sales process

Utilize your technical expertise to understand and analyse customer requirements to formulate and design system solutions

Collaborate with the Sales team to assess and qualify customer opportunities, and translate business needs into clear specifications to contribute to the design of effective technical solutions

Design Verkada solutions including network security recommendations, bandwidth requirements, LTE deployments, cloud security documentation and physical security deployments

Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences

Act as a trusted advisor to customers and partners by overcoming technical objections and securing the technical win for Verkada

Partner closely with Account Executives to develop territory strategy across ASEAN

Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market

Be a technical evangelist by training and educating partners, customers and internal employees on the latest Verkada product offerings

Collaborate closely with Product, Support, Marketing and Enablement teams

Contribute to white papers, knowledge base articles and technical documentation related to Verkada products, features and integrations

Travel will be required

What You Bring

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security or a related Engineering discipline from an accredited university

5+ years of experience as a Sales Engineer or Solutions Engineer, with a proven track record supporting Fortune 500 customers

Demonstrated understanding of networking fundamentals including TCP/IP, HTTPS/SSL, DNS, DHCP, NAT, VLANs, Firewalls and related software systems

Outstanding written and verbal communication skills with the ability to clearly articulate technical concepts to customers and partners

Excellent presentation, account management, follow-through and attention to detail

Entrepreneurial and positive attitude with a strong desire to learn

Ability to work effectively in a fast-paced and evolving environment

Genuine excitement for software and hardware products, Cloud Security and IoT technologies

Experience working with APIs, Python and other coding languages preferred

Experience working with Linux operating systems preferred

Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP

Previous startup experience is a plus

Fluency in English and at least one additional ASEAN language such as Indonesian, Malay or Mandarin is preferred

Singapore Employee Benefits

Singapore Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered

Medical, dental, and hospital coverage

Paid parental leave policy & fertility benefits

Life and Disability coverage

Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time

Wellness/fitness benefits

Healthy meals provided daily

Commuter benefits

Additional Information

You must be independently authorised to work in Singapore. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.

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