Account Operations Manager | Full Time | Sydney, NSW
At a glance
Highlights
- competitive salary package
- career development opportunities
- exposure to global corporate clients
- flexible work environment
Why this role might suit you
The position provides leadership of multi‑site hospitality operations for premium corporate clients, competitive compensation, and clear pathways for professional growth within a globally recognised facilities management organisation.
Skills
About the role
Why Join Sodexo?
Sodexo is a global leader in integrated facilities management, food services, and workplace solutions, employing over 400,000 people worldwide and thousands across Australia.
At Sodexo, our people are at the heart of everything we do. Guided by our values of Service Spirit, Team Spirit, and Spirit of Progress, we create environments where our teams thrive and deliver exceptional experiences for our clients.
This is an exciting opportunity to join our high-performing Global Strategic Accounts (GSA) team supporting premium corporate clients across Sydney and NSW.
About the Role
We are seeking an experienced, hospitality-focused Account Operations Manager to oversee the operational delivery of a portfolio of Global Strategic Accounts across multiple sites.
This Sydney-based role will suit someone passionate about hospitality, culinary excellence, workplace experience, and leading teams to deliver exceptional service outcomes in premium corporate environments.
Competitive remuneration package including a performance-based incentive of up to 10% of annual salary
Key Responsibilities
Lead multi-site operations to deliver safe, compliant, and high-quality services across all contracts
Build strong client relationships and act as the key operational point of contact
Drive hospitality, culinary, and workplace experience standards across all sites
Support financial performance through budgeting, forecasting, cost control, and operational efficiencies
Conduct regular site visits, audits, reporting, and continuous improvement initiatives
Lead, coach, and develop diverse site-based teams while supporting mobilisation and growth opportunities
About You
To be successful in this role, you will bring:
Proven leadership experience within multi-site outsourced services, hospitality, or corporate environments
Strong hospitality and culinary operations experience, including catering, food services, or workplace hospitality
A genuine passion for people leadership, customer service, and premium client experiences
Strong commercial acumen with experience managing budgets, P&L, and operational performance
Excellent communication, stakeholder management, and relationship-building skills
Relevant qualifications or equivalent industry experience in hospitality, facilities management, culinary operations, or contract management
Why Choose Sodexo?
We offer:
Competitive salary package
Career development and progression opportunities
Exposure to high-profile global corporate clients
Flexible and dynamic work environment
Employee benefits and recognition programs
A collaborative and inclusive culture
Ready to take the next step in your career?
Submit your resume outlining your experience and suitability for the role. Shortlisted candidates will be contacted by one of our recruitment team members for an initial discussion.
Join Sodexo and be part of something bigger.
Questions about this role
How do I apply to this Account Operations Manager | Full Time | Sydney, NSW role at Sodexo?
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What's the typical salary for Operations in United Kingdom?
Compensation for Operations roles in United Kingdom varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Operations hub for United Kingdom medians across recent openings.
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