Senior Technical Writer

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Job Description

Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.

Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's community of developers to adopt and deploy our solutions successfully.

If you have a passion for learning new technologies and want to help us drive the adoption and ubiquity of our products and platform, this is the place for you!

Location: Bengaluru, Karnataka, India

Work Mode: Hybrid (2-3 days Onsite per week)

Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."

What you’ll be doing

Design, develop, edit, and deliver accurate and effective developer documentation for Okta products.

Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.

Follow our documentation guidelines to produce high quality documentation.

Prioritize projects when working with multiple engineering teams.

Collaborate with developers to review API documentation.

Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

What you’ll bring to the role

Minimum 4 years relevant experience writing documentation for Cloud or Enterprise products.

Bachelor’s degree or certificate in Technical Writing is preferred.

Self-starter who thrives in a fast-paced environment.

Excellent written and verbal communication skills.

Experience writing SDK, CLI, or developer tools documentation.

Experience writing developer documentation and release notes.

Experience with Markdown, Visual Studio Code, Acrolinx, and source control tools such as Git and GitHub.

Familiarity working with Jira and Confluence.

Collaboration skills with other writers.

And extra credit if you have experience in any of the following!

Strong ability to understand the application of security products in the real world and produce use case-based content.

Knowledge of Okta or similar identity and access management solutions.

Experience with DITA, OpenAPI, and Redocly.

Experience working in an Agile environment.

What you can look forward to as a Full-Time Okta employee!

Amazing Benefits

Making Social Impact

Developing Talent and Fostering Connection + Community at Okta

#LI-Hybrid

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The Okta Experience

Supporting Your Well-Being

Driving Social Impact

Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

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