Flights and Accommodation Coordinator
At a glance
Highlights
- convenient office location
- supportive team culture
- dynamic work environment
Why this role might suit you
The role provides hands‑on experience managing high‑volume travel and accommodation logistics for a global services company, offering exposure to operational challenges and a supportive team environment.
Skills
About the role
Flights and Accommodation Coordinator
Location: Head Office, Balcatta
Employment Type: Full-Time | 9-Month Max Term Contract| staggered start, rostered hours from 7.00am to 5.00pm
As cover for an internal secondment, Sodexo is seeking an experienced Flights and Accommodation Coordinator to join our team on a 9-month max term contract. This role reports to our Travel and Accommodation Team Leader and is based at our Head Office in Balcatta.
You will bring proven experience managing large volumes of travel and accommodation bookings, with the ability to efficiently and accurately handle new reservations, modifications, and cancellations. Your expertise in resolving challenges such as missed flights and travel credits will be essential to delivering seamless travel experiences for Sodexo employees, subcontractors, and service partners.
Key Responsibilities:
Efficiently coordinate flight bookings and room rostering for site-based employees, managing large volumes with accuracy
Administer travel arrangements, handling frequent changes, cancellations, and emergency requests with agility and professionalism
Monitor and resolve issues related to missed flights or no-shows, investigating causes and implementing cost-effective solutions
Maintain comprehensive travel records and documentation for reporting and audit purposes
Provide prompt, clear communication to internal and external stakeholders regarding travel updates and adjustments
Collaborate closely with site managers to minimise travel disruptions and associated costs through proactive coordination
Lead efforts to continuously improve travel booking processes, ensuring consistency and adherence to company standards
About You:
You excel in fast-paced environments where managing numerous simultaneous travel bookings and last-minute changes is the norm. Your exceptional organisational skills and attention to detail enable you to maintain control and accuracy, even under pressure.
Skills and Experience:
Strong organisational and time management skills, with the ability to prioritise and multitask effectively
Proficiency in Microsoft Office, particularly advanced Excel skills
Experience with travel booking software including INX
Excellent communication skills, both written and verbal, enabling clear and timely stakeholder engagement
Ability to remain calm and solution-focused when handling urgent travel issues
Why Join Sodexo?
Enjoy a dynamic work environment where no two days are the same
Work within a collaborative and supportive team culture
Office located in a convenient location with parking and easy access to public transport
About Sodexo:
At Sodexo, we’re more than a global services company—we’re a community of over 400,000 people working together to make a real difference. Our core values—Service Spirit, Team Spirit, and Spirit of Progress—are lived every day by our team members across the world.
We offer ongoing career development opportunities, and an excellent benefits and recognition program.
Questions about this role
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