Client Partner, Ads Solutions
About the role
About the team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the role
This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform.
You’ll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy.
IN THIS ROLE YOU WILL:
- Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution.
- Own and achieve a defined revenue target within an assigned territory or vertical.
- Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth.
- Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback.
- Structure and negotiate complex commercial agreements.
- Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives.
- Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals.
- Partner with Account Managers to ensure seamless post-sale transitions and coordinated expansion strategies.
- Maintain rigorous pipeline management and accurate revenue forecasting.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Has 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles.
- Has 3+ years of experience as proven advisor influencing executives and clients.
- Has experience owning revenue targets and closing complex deals.
- Can build structured business cases and influencing senior stakeholders (internally and externally).
- Has strong verbal and written communication skills.
- Can operate in ambiguous, fast-changing environments.
- Understands the client’s business and priorities to define success metrics and align on partnership goals.
- Translates.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation
This Customer Success Manager role pays $261k-$335k/yr. Within typical range for customer success manager roles in United States.
Questions about this role
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