Senior Manager / Manager GTM Systems

Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision.

Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day.

Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.

About the Role:

The Senior Manager / Manager GTM Systems owns the strategy, architecture, and execution of the systems that power Redpanda’s go-to-market engine. This leader ensures that Sales, Marketing, Customer Success, Finance, and Partnerships operate on a unified, scalable, and trusted revenue systems foundation.

You will be responsible for designing and operating an integrated revenue tech stack that supports self-serve, sales-assisted, and enterprise motions, while enabling accurate forecasting, clean data, and efficient workflows. This role blends technical depth, business acumen, and cross-functional leadership.

You Will:

Define and own the end-to-end revenue systems strategy aligned with company growth, product-led motions, and enterprise expansion

Design scalable system architectures that support multi-product, multi-pricing, and global GTM models

Serve as the long-term owner of systems roadmap, balancing speed, scalability, and maintainability

Own core revenue systems including (but not limited to): CRM, CPQ, billing/subscription management, marketing automation, customer data platforms, support tools, and data/BI layers

Support vendor evaluations and proofs of concept for new applications

Lead system implementations, migrations, and optimizations from discovery through rollout

Ensure systems are reliable, well-documented, secure, and auditable

Design and deploy AI/LLM-powered agentic workflows for revenue operations and GTM teams

Partner closely with Sales, Marketing, Customer Success, Finance, Product, and Data teams to translate business needs into system capabilities

Enable efficient lead-to-cash, quote-to-cash, and renewals/expansion workflows

Support product-led growth and usage-based or hybrid monetization models

Ensure data integrity, attribution accuracy, and consistent definitions across teams

Build and maintain reporting frameworks for pipeline, bookings, ARR, churn, expansion, and forecasting

Build, mentor, and lead a high-performing Revenue Systems / Revenue Operations Systems team

Set best practices for system change management, testing, and release processes

Manage vendors, consultants, and system integrators as needed

You Have:

8+ years of experience in Revenue Operations, Business Systems, or GTM Systems roles within B2B SaaS

3+ years in a senior or leadership role owning revenue systems strategy

Deep hands-on experience with CRM platforms (e.g., Salesforce) and modern SaaS revenue stacks

Strong understanding of SaaS metrics, subscription billing, and revenue recognition concepts

Proven ability to lead complex, cross-functional system initiatives

Excellent communication skills with the ability to influence both technical and non-technical stakeholders

Nice to Have:

Experience in developer-focused, infrastructure, or open-source companies

Familiarity with product-led growth, usage-based pricing, or hybrid monetization models

Experience scaling systems from growth-stage to enterprise-scale organizations

Comfort working in high-growth, ambiguous environments

U.S. base salary range for this role is $150,000 - $175,000. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.

Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.

#LI-Remote